Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,289 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On first time using you , excellent service, quick delivery, and the item was lovely, ordered another 2 for Christmas presents, will be using again”

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Posted 1 year ago

“These earrings are lovely. I bought them as a birthday gift for a friend. She loves them. In fact they look better 'in the flesh' so to speak, than in the picture.”

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Posted 1 year ago

“never arrived, been contacting customer service for a week and no response”

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Posted 1 year ago

Hi there, I hope this message finds you well. Our customer service team has informed us that they emailed you last Wednesday. It's possible that their communication might have landed in your junk or spam folder. Kind regards, Jon Richard

Posted 1 year ago

“Items arrived quickly and are beautiful so happy with them”

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Posted 1 year ago

“Great products and great quality”

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Posted 1 year ago

“The girls loved them amazing set that was brought for my wedding thank you”

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Posted 1 year ago

“I still haven't received my order. I've emailed and have had no response!”

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Posted 1 year ago

“Great products, really quick delivery.”

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Posted 1 year ago

“Excellent Company & Products I would highly recommend them Good quality items and a good price The Customer service is outstanding Five stars 🌟”

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Posted 1 year ago

“I love the products”

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Posted 1 year ago

“Superb service ,my wife loved it”

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Posted 1 year ago

“Excellent service with updates throughout.”

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Posted 1 year ago

“Absolutely love their designs. I have always been buying from them and so have my family and friends”

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Posted 1 year ago

“Quality stuff which I appreciate.🙌 Thank you.”

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Posted 1 year ago

“Ordered the Jon Richard Silver Pearl and Crystal Vine Pear Drop necklace for myself and my mam for my wedding day. Beautiful necklace and can't wait to wear it but the only thing that let it down was both necklaces arrived in a small plastic bag and by the time it had reached us via post, the necklaces were all tangled and took ages to get out. Considering the price of these, i would of expected them to arrive in a box at least or something a bit nicer than a plastic bag so it wouldn't get damaged. Was a bit disappointed in this.”

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Posted 1 year ago

“Very fast delivery and excellent communications. Highly recommended.”

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Posted 1 year ago

“I ordered a bracelet extender its better in real life so pretty and good quality”

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Posted 1 year ago

“My bracelet arrived the day after I placed the order ( I did pay extra for express delivery) Very pleased with the bracelet, Saw the item on a department store website thought I would try shopping direct glad I did it was half the price.”

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Posted 1 year ago

“Great design and craftsmanship, and good price. Got a brooch made by tanzanite at low price, really good”

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Posted 1 year ago

“I absolutely loved the necklace I bought, shipping was amazing, the necklace is everything it looks and is described to be on the website. Would 100% come back”

Jon Richard 5 star review on 1st March 2024

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Posted 1 year ago

Jon Richard is rated 4.4 based on 5,289 reviews