Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,501 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality jewellry in beautiful packaging.”

Helpful Report

Posted 1 year ago

“I placed my first order. Receiving a small discount for doing so. My credit card was charged. I waited. I had an email telling me my order had been processed. I waited. No further communication from Jon Richard. Later my credit card was refunded. No goods arrived yet the item was still being offered for sale on their website. Pretty awful lack of service/ delivery. Won’t bother using them again.”

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Posted 1 year ago

“Really happy with my order! It’s a gift for Xmas but think my friend will love it just as much as I do x”

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Posted 1 year ago

“Real nice and pretty”

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Posted 1 year ago

“lol absolutely beautiful they are for my granddaughters so can’t wait to give them for Xmas thankyou 🙏🏻”

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Posted 1 year ago

“Very pleased with these dainty earrings...Thank you”

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Posted 1 year ago

“Great products and delivery”

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Posted 1 year ago

“Beautiful items of jewellery! I bought 3 lots that and some were in the sale, but they are truly lovely pieces and I would recommend that everyone have at least a couple of looks at the website because they regularly change and add new things which is very exciting and very affordable.”

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Posted 1 year ago

“Both the necklace and bracellet have cheep clasps which are extreamly challengeing to open and close.”

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Posted 1 year ago

“After my order never arrived all it took was an email to rectify this - just waiting for replacement to be delivered”

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Posted 1 year ago

“Very good service, responded very quickly to my messages. Will happily tecomend them.”

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Posted 1 year ago

“Super quality earrings that look great”

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Posted 1 year ago

“Pretty necklace and earrings set and a good price. Will be wearing to a wedding. Lovely deep blue colour. Came quickly.”

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Posted 1 year ago

“The jewellery i have bought is for my two maids of honour and its jus perfect and a grest price”

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Posted 1 year ago

“I still haven’t got the product I ordered and am still waiting for it.”

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Posted 1 year ago

“Lovely item, good quality and quick delivery.”

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Posted 1 year ago

“I wanted small silver hoop earrings. I came across Jon Richards online just browsing. Ordered these earrings.Easy order, fast delivery. Perfect just what I wanted. And don't hurt my ears (as sensitive) with cheap silver products. These are perfect would definitely recommend. Will use again.”

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Posted 1 year ago

“A+ fast delivery product as described will definitely buy again”

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Posted 1 year ago

“Very lovely brooch going to give to my daughter in law for her Birthday.Delivery etc excellent. Thankyou.”

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Posted 1 year ago

“10/10 very good jewls”

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Posted 1 year ago

Jon Richard is rated 4.4 based on 5,501 reviews