Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,522 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with purchase. Got for my daughter for Christmas and I know she will love them.”

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Posted 4 years ago

“Excellent customer services. Quality of jewellery is very good. One item was broken I just emailed them and got a replacement within 48hrs. Highly recommended.”

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Posted 4 years ago

“Brooch was OK, the packing was a bit broken.”

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Posted 4 years ago

“Loved the earrings so elegant absolutely gorgeous”

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Posted 4 years ago

“Abs beautiful jewellery and great prices.”

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Posted 4 years ago

“I bought these a while ago and lost one. Just had to buy them again as they are so useful”

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Posted 4 years ago

“Sunning brooch which has been bought for a Christmas gift. I’m sure the person it has been bought for will love it too. Great communication, and superb fast delivery. Would definitely buy again in future.”

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Posted 4 years ago

“Placed an order, was told it was being processed then had an email saying my order was being refunded as requested. Emailed them to query and was told item was out of stock! Not impressed!”

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Posted 4 years ago

“Well presented, prices can’t be beaten and delivered quick!”

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Posted 4 years ago

“Absolutely brilliant”

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Posted 4 years ago

“Happy with purchase, would buy again”

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Posted 4 years ago

“An item was missing from my parcel - that I've paid for - was told it would be delivered within 24 hours a week ago but not received yet and my emails going unanswered - really hope this gets sorted.”

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Posted 4 years ago

“My silver baguette bracelet is fabulous and turned up promptly.”

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Posted 4 years ago

“service excellent and products but it would help if size of item is quoted. They are much smaller than I thought.”

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Posted 4 years ago

“Excellent quality and great value for money”

Jon Richard 5 star review on 11th December 2021

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Posted 4 years ago

“Earrings are comfortable and looks lovely on”

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Posted 4 years ago

“Excellent service and products”

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Posted 4 years ago

“Lovely necklace, great quality and presentable box BUT I wouldn't order again from Jon Richard because the delivery was very slow (over a week) and I didn't receive a dispatch email so I had to go through the hassle of contacting them to chase it all up.”

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Posted 4 years ago

“I bought earrings and a bracelet and I am very pleased with my purchase. I wear it all the time. Very good service and items arrived promptly.”

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Posted 4 years ago

“Attractive products in the Jon Richard range. Ordering was easy and delivery arrived when expected. The clip-on earrings I ordered are well-made and comfortable to wear (the first clip-on earrings I've been able to tolerate wearing for long).”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,522 reviews