Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,831 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The jewellery is nice, but I have noticed over the years the pieces are getting flimsier every year. The heart shaped mirrors again are nice but quite light with no substance to them.”

Helpful Report

Posted 10 years ago

“Extremely impressed with next day delivery, even tho I had standard. Love the very sparkly gifts for my Bridesmaids & Flowergirl, a disappointed that my Bridal jewellery isnt very sparkly, but love the design. Love my tiara, super sparkly, but it was on the big side, so it will be carefully adjusted. The weight of it was light. I have tried heavier tiaras on which were less expensive, but the design is perfect. Glad I had these items in a flash sale, though I still paid £127 for what really is costume jewellery. Bridal jewellery came in little cellophane bags, not even in a box. Disappointed with that. Bridal jewellery is meant to be special.”

Helpful Report

Posted 10 years ago

“The earrings I purchased were not expensive, and there was a statement saying they were non returnable, however, the clasp is near impossible to close. I've learnt my lesson - don't buy earrings online!”

Helpful Report

Posted 10 years ago

“I ordered a necklace and matching earings quick looked lovely in the picture but when received were a lot smaller and chain too fine for me. It would be more helpful if the jewellery was shown on the web page worn by a person, helpful to judge size. I have now returned them both and going to debenhams to choose another set. Quality of the pieces were very good just too small.”

Helpful Report

Posted 10 years ago

“I have still not received my bracelet that a purchased from wedding show NEC”

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Posted 10 years ago

“Haven't checked them yet properly yet but I not impressed that they arrived in Plastic bags for the money paid for these. This does not allow for them to be stored safely before and after use.”

Helpful Report

Posted 10 years ago

“I wasn t very happy with the earrings as they look they ve been glued and its not really nice. Fast delivery”

Helpful Report

Posted 10 years ago

“I bought four pairs of earrings. Three are fine but on one pair there was nothing to hold them in place and, on first time out, one dropped off and was lost, which is disappointing to say the least. Hence 3 *”

Helpful Report

Posted 10 years ago

“I paid for next day delivery but it took quite a while to arrive Once product received I was happy with the product Thank you”

Helpful Report

Posted 10 years ago

“Ordered 2 hair combs for bridesmaids, both were delivered quickly. However one was broken and missing stones so rang to speak to an adviser who helpfully agreed to send a replacement. I would rate this very good - if the replacement turns up as speedily as the originals”

Helpful Report

Posted 10 years ago

“Bought Mood earrings and broach. The broach is lovely but please note, check the size of the earrings before purchase. I did check with a tape measure but I should have compared those measurements to a pair of earrings that I already have. I didn't and no way could I ever wear these earrings, they are way too big. I think I will try and use them as a scarf clip instead.”

Helpful Report

Posted 10 years ago

“Quick enough service.but the necklace should of turned up in a box rather than just an envelope with bubble wrap in.I would of received a box if I bought your product from a shop.”

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Posted 10 years ago

“The earrings smaller than i thought and i lost one within a couple of days because there was no white plastic butterflys to keep them on”

Helpful Report

Posted 10 years ago

“Very quick and efficient service. Product is really good, but the packing of the product looks very cheap. Not ideal to gift someone. Unfortunately waste of my money and time :-(”

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Posted 10 years ago

“The order arrived with an item missing. The earrings were of good quality, but the mini knot earrings were very, very, small!”

Helpful Report

Posted 10 years ago

“The ordering and delivery process was very quick and easy so can't fault it but the product itself wasn't as nice as I expected it to be. It looks a lot more pretty in the picture and the quality looks better in the picture too.”

Helpful Report

Posted 10 years ago

“Thought the bracelets said they would be in boxes. Disappointed as they were for gifts and now have to buy packaging to present them better”

Helpful Report

Posted 10 years ago

“It is very pretty, but quite light in weight.”

Helpful Report

Posted 10 years ago

“I would like to point out that I would normally give 5 stars but on this occasion I am only giving 3 stars as for the first time I did not receive the item I ordered. The item order was as follows: Simply Silver Sterling silver twisted heart necklace and earring set However I received a teardrop necklace and earring set instead with no explanation why. Fortunately I did like the teardrop set and decided to keep it as I felt it was good value for money. Just disappointed I didn't receive what I ordered. I have gone online to re-order the twisted heart set but unfortunately it does not appear on there.”

Helpful Report

Posted 11 years ago

“Looks better in the picture”

Helpful Report

Posted 11 years ago

Jon Richard is rated 4.4 based on 5,831 reviews