Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,293 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong ring sent!”

Helpful Report

Posted 9 years ago

“The jewellery was not what I was expecting and extremely poorly presented. I will be returning it, but even that is made difficult by there being no returns info on the receipt. I will not be purchasing from Jon Richards again.”

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Posted 9 years ago

“I received my necklace only to discover there was a stone missing. I contacted Customer service by Email but got no reply. This is the first problem I have had and have made many purchases so was disappointed.”

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Posted 9 years ago

“The earrings I have received were not the items I ordered, and since they non-returnable, I'm now stuck with them. Not impressed.”

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Posted 10 years ago

“One of the jewellery earrings fell apart and one necklace was so tangled that it ended up falling apart too. On top of that the boxes that they came were peeling so it will be so embarrassing to give as gifts. Very disappointed.”

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Posted 10 years ago

“Am really disappointed!! I ordered my bridal tiara more than a month ago and it didn't arrive till now.. According to their website it takes 10 working days maximum for international countries.. I contacted them but got a useless reply once only and no one is getting back in touch with me since then.. Honestly don't waste your money here..”

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Posted 10 years ago

“Lovely pink bracelet”

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Posted 10 years ago

Jon Richard is rated 4.4 based on 5,293 reviews