Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,345 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This bracelet is a present, however it looks and feels amazing, I even was contemplating keeping it for myself 🤣”

Helpful Report

Posted 3 years ago

“It's a very pretty brooch which I originally purchased a couple of years ago at Debenhams and thought I would buy one for my grandmother. However it arrived and looked very dull and as though it had been stored somewhere very cold and damp. Polished it up and it looks ok. But I won't be ordering from Jon Richard again. It should have arrived gleaming and a pleasure to open at £20 for a Christmas brooch.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry you were unhappy with your recent purchase. Please contact us directly where we can work to resolve the issue with you at customerservice@jonrichard.com

Posted 3 years ago

“I bought this as part of my friend’s Xmas presents it’s absolutely stunning and 💯know she will love it very well made and delivered very quickly would definitely recommend”

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Posted 3 years ago

“Purchased the Brooch from Jon Richards because I knew from previous purchases over the years that it would be good quality. I am pleased to report I am not disappointed by the Brooch or the company.”

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Posted 3 years ago

“Very happy with my purchase. Bought these bracelets on the Black Friday sale and got them at a very reasonable price.”

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Posted 3 years ago

“Easy to navigate website. Speedy delivery, excellent communication on the status of your order and delivery. Item as described, good value for money. Definitely recommend and use again.”

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Posted 3 years ago

“From order to delivery was fast and professional, definitely shop with them again”

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Posted 3 years ago

“Look great, just disappointed it's not navy as the description said. Navy is my mums favourite colour and she'd have liked the present more if it was navy. (the only colour to select DID say purple, but the title of the product said navy)”

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Posted 3 years ago

“My sister loved her bracelet I bought her. Excellent service Thank you”

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Posted 3 years ago

“Fantastic jewellery at great prices with such a wonderful selection I would happily recommend. 5 stars”

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Posted 3 years ago

“Excellent service with prompt delivery”

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Posted 3 years ago

“I bought these earrings for a friend who's dogs I look after twice a week. They are a Xmas present so I won't know if she likes them till she opens them. I love them so I'm sure she will too.”

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Posted 3 years ago

“Earrings came and disappointed as very big looking compared to what they looked in picture, would never wear them unless fancy dress or something , felt bit of waste of money to be honest”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry you were unhappy with your recent purchase. Please contact us directly where we can work to resolve the issue with you at customerservice@jonrichard.com

Posted 3 years ago

“Beautiful jewellery, but both my refunds were short, and I have contacted them twice and they haven't replied at all. No jewellery in the world can make up for ignoring your customers. Sorry!”

Helpful Report

Posted 3 years ago

“I ordered a number of items. I was very disappointed with the quality of the items as they were very flimsy so I ended up returning them all.”

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Posted 3 years ago

“Very pleased with all the items we ordered, will use JonRichard again!”

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Posted 3 years ago

“Great prices, easy ordering process and delivery was much quicker than expected. And what beautiful pieces when they arrived. Very very happy!”

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Posted 3 years ago

“Nice design but cheap looking”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry you were unhappy with your recent purchase. Please contact us directly where we can work to resolve the issue with you at customerservice@jonrichard.com

Posted 3 years ago

“INCREDIBLE! So dainty and magical, and perfect for everyday. They look much better than the pictures. I would definitely recommend. But the gift box isn’t the best.”

Helpful Report

Posted 3 years ago

“Appalling. Not even sure if this is a legitimate website anymore. No responses to emails, no responses to phone calls, no responses to instagram. KEEP AWAY”

Helpful Report

Posted 3 years ago

Jon Richard is rated 4.4 based on 5,345 reviews