Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,522 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor quality, which you can't tell from the photos on the website. Also the pair of earrings came faulty, one stone was already missing. I wouldn't buy anything else from them and of course, I returned everything. At least they had very good and responsive customer service.”

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Posted 3 years ago

“Fantastic products I’ve used the Pearl stud earrings for many years & now needed replacement. The customer service I received was second to non. Very professional.”

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Posted 3 years ago

“Happy with purchase. Very well made necklace. Item just as described.”

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Posted 3 years ago

“Lovely looking earrings! The sliver hoop earrings looked nice but i would have loved them more if they was bigger in size, the medium size looks on the small side, i prefer the bigger size for hoops, but will definitely buy again.”

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Posted 3 years ago

“Beautiful jewellery, very fast delivery”

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Posted 3 years ago

“Earrings were bent, very overpriced considering everything is of very cheap quality. I would save yourself some money and buy directly from the Chinese websites!”

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Posted 3 years ago

“I love my purchase! I ordered a long pearl necklace and matching earrings. So lovely. They look expensive. Such good quality. Great price. I got them in a sale. Quick service and delivery. Impressed. I will look at JonRichard.com in future for any other products that I'm wanting.”

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Posted 3 years ago

“Excellent service and beautiful products. Will definitely shop with Jon Richard again”

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Posted 3 years ago

“Lovely bracelet”

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Posted 3 years ago

“Quality product,quick delivery”

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Posted 3 years ago

“I bought a lovely jewellery set as a birthday gift. Excellent quality and value”

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Posted 3 years ago

“Lovely dainty sparkly necklace in sterling silver at a very good price. Extra discount on top of 50% reduction. Very quick delivery.”

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Posted 3 years ago

“Very quick delivery and good quality.”

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Posted 3 years ago

“Look really good on, and delivery was quick and well packaged”

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Posted 3 years ago

“Good quality reasonably priced string of pearls.They look more expensive than the actual price.”

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Posted 3 years ago

“Really quick delivery and the bracelet is even more beautiful than in the picture!”

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Posted 3 years ago

“Beautiful jewellery better than the pics try and you will live it as much as I do”

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Posted 3 years ago

“I don’t have a link to tracker to know when I’ll get the jewels. Didn’t got it yet.”

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Posted 3 years ago

“Lovely necklace looks more expensive will recommend to friends”

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Posted 3 years ago

“Ordered a beautiful pair of CZ diamond drop clip on earrings, they arrived swiftly and were even more stunning than expected, will definitely order from Jon Richard again.”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,522 reviews