Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,341 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the necklaces I bought for my bridesmaids”

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Posted 3 years ago

“I bought this necklace for my wedding day and when I went to put it on the fastener broke so I couldn’t use it. Was very disappointed”

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Posted 3 years ago

“Very good quality, always get good value with Jon Richard.”

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Posted 3 years ago

“I am still.waiting and want a refund ,the party I purchaced these for has know gone past ,”

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Posted 3 years ago

“loved the broocn that i purchased. service professional and hassle free. get just what view omline”

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Posted 3 years ago

“Great piece of jewellery, reasonably priced necklace and the item was delivered almost before I put it in my basket. Thanks so much for a great first shopping experience my friend will love it!”

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Posted 3 years ago

“Always lovely jewellery from here.”

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Posted 3 years ago

“I ordered early some silver ear rings for my grandaughter to make sure they would be delivered in time for Christmas. The ear rings arrived really fast, well packaged & are lovely. Obviously she hasn't got them yet, but I know she will love them. Would order from this company again without hesitation.”

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Posted 3 years ago

“These earrings were bought as a gift for a friend, they arrived on the specified date and I was kept updated. They look beautiful and I know she will love them.”

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Posted 3 years ago

“Beautiful brooch, bought as a birthday present gift for my Auntie and she loves it.”

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Posted 3 years ago

“Did not receive the item I ordered for my mother but had to give it to her as had no time to return and wait for the originally ordered item.”

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Posted 3 years ago

“Good value. Quick delivery. Perfect for a gift. Bought same bracelet for a gift then again for myself!”

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Posted 3 years ago

“Very nice earings Could have been in a better box I think for the price”

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Posted 3 years ago

“Never received item ordered”

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Posted 3 years ago

Thank you for your review. We are sorry you were unhappy with your recent order. Please contact us directly where we can work to resolve the issue with you at customerservice@jonrichard.com

Posted 3 years ago

“Honestly it looks better than the pictures its really pretty satisfied with my purchase”

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Posted 3 years ago

“Excellent Products Ans Service!”

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Posted 3 years ago

“This bracelet is a present, however it looks and feels amazing, I even was contemplating keeping it for myself 🤣”

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Posted 3 years ago

“It's a very pretty brooch which I originally purchased a couple of years ago at Debenhams and thought I would buy one for my grandmother. However it arrived and looked very dull and as though it had been stored somewhere very cold and damp. Polished it up and it looks ok. But I won't be ordering from Jon Richard again. It should have arrived gleaming and a pleasure to open at £20 for a Christmas brooch.”

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Posted 3 years ago

Thank you for your review. We are sorry you were unhappy with your recent purchase. Please contact us directly where we can work to resolve the issue with you at customerservice@jonrichard.com

Posted 3 years ago

“I bought this as part of my friend’s Xmas presents it’s absolutely stunning and 💯know she will love it very well made and delivered very quickly would definitely recommend”

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Posted 3 years ago

“Purchased the Brooch from Jon Richards because I knew from previous purchases over the years that it would be good quality. I am pleased to report I am not disappointed by the Brooch or the company.”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,341 reviews