Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,585 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second pearl necklace I have bought from John Richard . I had my other one for a few years. Very good value for money.”

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Posted 4 years ago

“First time purchasing from Jon Richard and could not be happier. Beautiful bracelet delivered SO quickly!”

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Posted 4 years ago

“Lovely necklace for my daugher to wear on her wedding day would have given 5 stars if it came in a presentation box”

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Posted 4 years ago

“First Class Service - original item had a fault, this was dealt with immediately by Customer Service and the item replaced next day.”

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Posted 4 years ago

“Beautiful and I am very pleased with it.”

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Posted 4 years ago

“After viewing losts of expensive shops and websites. I came across Jon Richard and couldnt be happier. The quaility of the slide I ordered was out of this world. I am so happy with it and have already recommended your site to family and friends :)”

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Posted 4 years ago

“Beautiful necklace and quick delivery too. Bought from Jon Richard before and excellent quality.”

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Posted 4 years ago

“Only received half my order”

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Posted 4 years ago

“The necklace is beautiful. It arrived much quicker than expected. Extremely pleased”

Jon Richard 5 star review on 24th February 2022

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Posted 4 years ago

“Thank you . I knew I would be pleased with the brooch pins as I'd previously been given a Jon Richard similar boxed set of three as a retirement present . I have recently recommended your site to friends”

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Posted 4 years ago

“Beautiful earrings. But I won’t be ordering from a UK based site again. A 10 eur customs charge was placed on my package (being delivered to Ireland!) and there were delays in delivery.”

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Posted 4 years ago

“The website is pretty easy to navigate through and love I can filter so much to see items I'd be interested in. The customer service are amazing and respond quickly to queries and were kind enough to put the link if the item I was looking for when it became available. Only reason I have knocked a star off is twice I've ordered and twice a pair of earrings either lost a crystal after a day wearing them or already had a couple of crystals missing when I ordered (I already had the same pair which didn't lose crystals and loved but lost an earring so replaced with 2 new pairs - 1 earring missed a couple of crystals so returned). The return of these was very easy as I don't have a printer but could get label printed at the post office once I'd filled in details online. I received a full refund for the items promptly (given the choice to receive a replacement). Ideally wouldn't have needed to return but glad it wasn't a hassle. The other items I bought are lovely, well packed (not overly environnemental with a lot of plastic pouches which hopefully might consider changing to more environmentally friendly material), and arrived promptly in perfect condition. I received a lot of compliments on my sparkly paw earrings and hope more 925 paw jewellery might come up for the animal lovers. Highly recommend getting items from Jon Richard and will buy again. Thank you.”

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Posted 4 years ago

“Excellent service, prices, delivery and quality. The jewellery is quite light in weight, but looks lovely for price paid”

Jon Richard 5 star review on 21st February 2022

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Posted 4 years ago

“very good!!!!”

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Posted 4 years ago

“The triple set of crystal and silver earings are just perfect. Thank you 😊”

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Posted 4 years ago

“Hassle free shipping and service is fantastic!”

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Posted 4 years ago

“Beautiful well made jewellery”

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Posted 4 years ago

“I have been buying Jon Richard jewellery for a number of years now, previously through Debenhams store. I love the range of jewellery and quality of pieces”

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Posted 4 years ago

“Sadly the item has not arrived, they are logging an investigation with royal mail and I'm still waiting for my item to arrive!!”

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Posted 4 years ago

“It was such a waste of money . The earrings are way smaller than seen on website . Very disappointed.”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,585 reviews