Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,620 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful pieces at a wonderful price”

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Posted 7 years ago

“The jewellery was stunning and prices were great too👍🏻”

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Posted 7 years ago

“I’m writing on behalf of my niece she was really pleased with this necklace choker I had it Delivered to her direct in Devon as it was a birthday present”

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Posted 7 years ago

“Customer service team were most helpful and the necklace choker I bought was really Lovely”

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Posted 7 years ago

“I purchased my recent gift from you which was the perfect present for a friends bithday she loved it”

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Posted 7 years ago

“The earrings stud piece is shorter than should be. Fall down from my ears as the flower is too heavy. Unfortunately because of health and safety the company dosnt accept back the item. I read on the website. It was absolutely wasted money”

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Posted 7 years ago

“The jewellery whilst being a great quality and affordable, has many different styles classic for sophisticated look, costume jewellery for making a statement, Jon Richard's jewellery is perfect for dressing up outfits for work or going out. The service is good and delivery is quick. Thank you.”

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Posted 7 years ago

“I had express delivery and didn’t come when I expected it to and when it did arrive the gift box was all bent meaning I couldn’t really use it”

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Posted 7 years ago

Hi Ella. Thank you for your comments. I believe this has been resolved with our Customer Service Team. Should you have any issues/queries with future purchases we are always happy to assist!

Posted 7 years ago

“Gorgeous necklace. Fast service too. I’ll certanly be ordering again”

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Posted 7 years ago

“Beautiful jewellery. Quick delivery. Great prices. Very pleased indeed!”

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Posted 7 years ago

“Wonderful product, great offer for first time buyers plus FREE delivery. Saved myself money compared to another brand that sold the same item. Very satisfied customer”

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Posted 7 years ago

“I bought my bridesmaids a jewellery set to wear on the day of my wedding and they are beautiful and was an amazing price! Packaged lovely and delivered quickly. Very happy! Will be shopping for my bridal jewellery also :)”

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Posted 7 years ago

“The item I bought it is really nice, better than what I saw in pictures.”

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Posted 7 years ago

“Lovely earrings to match the necklace”

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Posted 7 years ago

“I really wanted this ring but struggled to get it in Debenhams and the website didnt provide a link to choose a size.I approached John Richards and their customer service was excellent.I got the size I needed and all my eeds were met.”

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Posted 7 years ago

“I bought a beautiful bracelet and hair vine for my wedding. Great value and arrived really quickly – Thank you!”

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Posted 7 years ago

“The jewellery was not as the picture and expectation was a pink set but were a creamy white,they were to be worn with a pink bridesmaid dress. It was ordered late in the day so no time to change it. Did speak to customer service who were polite but denied that they were supposed to be pink although the invoice stated pink.”

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Posted 7 years ago

“I wore this beautiful accessory for my wedding with a Grecian style gown, and it looked stunning. Waiting on my photos, and will post a photo later. A lovely, lovely accessory.”

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Posted 7 years ago

“I ordered a bracelet for a present, which arrived broken. I had to go out and buy a different gift.”

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Posted 7 years ago

Hi, I am sorry to hear that your items arrived in this condition. Please contact our Customer Service team should you require assistance with a return/exchange.

Posted 7 years ago

“Purchased as a gift. Very pretty and delicate. Recipient was very happy.”

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Posted 7 years ago

Jon Richard is rated 4.4 based on 5,620 reviews