Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,621 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased as a gift. Very pretty and delicate. Recipient was very happy.”

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Posted 7 years ago

“The jewellery l purchase is for my daughter who is getting married on 22nd of July,she really likes it,l ordered it within a week it came ,when l have photo l will share with you.l would definitely recommend”

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Posted 7 years ago

“Very happy with my purchase it was exactly what I wanted and postage was quick”

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Posted 7 years ago

“Both rings I ordered were lovely and fitted. One of the rings lost a stone.customer service were great and I received a replacement quickly.”

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Posted 7 years ago

“Am happy with my order. I will like to order more”

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Posted 7 years ago

“It broke almost immediately!”

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Posted 7 years ago

Hi Charlotte. Thank you for your feedback. Please contact our Customer Service Team on 0161 946 4371 so we can get this sorted for you. Lines are open Mon-Fri, 9am-4pm.

Posted 7 years ago

“The products I ordered were all of good standard and quality, delivery good very pleased”

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Posted 7 years ago

“Exactly what I wanted. Just like the image, thank you!”

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Posted 7 years ago

“When I took the earings out of the box one of them broke back very flimsy”

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Posted 7 years ago

Hi Mary. Thank you for your feedback. Please contact our Customer Service Team on 0161 946 4371 and we can get this sorted for you. Lines are open Mon-Fri, 9am-4pm.

Posted 7 years ago

“Clean packaging, efficient delivery”

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Posted 7 years ago

“I contacted them to find a item no longer stocked in my area - Customer services looked into the matter for me and located the ear rings - very pleased with the outcome and the quality of the service”

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Posted 7 years ago

“Fabulous offers and the hair accessories I ordered are beautiful :-)”

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Posted 7 years ago

“Brought for son s Wedding. Very pleased. Would definitely use again”

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Posted 7 years ago

“The necklace and bracelet broke as soon as I put them on. Not impressed.”

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Posted 7 years ago

Hi Juliettte. Thank you for your feedback! I'm really sorry to hear about your items. Please contact our Customer Service Team on 0161 946 4371 so we can get this resolved for you.

Posted 7 years ago

“By having the earings I needed in stock”

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Posted 7 years ago

“Never received purchase”

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Posted 7 years ago

Hi Rebecca. Thank you for your feedback. I'm sorry to hear that you did not receive your order. I understand this has already been dealt with by our Customer Service Department. Should you experience any issues with future purchases please do not hesitate to contact us!

Posted 7 years ago

“No cause for complaint”

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Posted 7 years ago

“Beautiful necklace heart with paw. Thrilled with it.”

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Posted 7 years ago

“All items I bought are lovely. My wedding headpiece is stunning. Would definitely buy again. The only problem I encountered was an item I bought unavailable in stock but shown as available online. The customer service people are great and help me immediately.”

Jon Richard 5 star review on 26th May 2018

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Posted 7 years ago

“Very fast delivery - less that 48hrs!”

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Posted 7 years ago

Jon Richard is rated 4.4 based on 5,621 reviews