Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,489 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a birthday gift which was lovely.”

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Posted 4 years ago

“Nice quality jewellery, perfect for my wedding, however they arrive in little plastic bags, really should be presented better.”

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Posted 4 years ago

“I bought the set: necklace, bracelet and earrings for my wedding day. They were absolutely beautiful and delivered on great time. Only reason not 5 star, is the fact the pin on the earrings are not sturdy and bend. This didn’t effect the look of the earrings from the front.”

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Posted 4 years ago

“I was looking for some earrings for my wedding but in a specific colour. After searching for a while I found this website and the perfect pair. The definitely finished of my look on the day. Thank you.”

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Posted 4 years ago

“The Jewellery is always nice but I think all orders should come boxed free of charge. The gift boxes are overpriced for what they are and don’t seem to come in any range of sizes either.”

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Posted 4 years ago

“I bought this as a birthday present. It looks very elegant and classy. I just wish the box it came in had Jon Richard engraved on it or something. The box was dark blue and velvet which was nice, however when you go to open it you don't know which side it opens, so a label on the top would look and and also help indicate which side it opens. Overall can't fault the product :)”

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Posted 4 years ago

“Bought for granddaughters birthday I think its nice. Hopefully she'll like it too. Good service”

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Posted 4 years ago

“One of the earrings to a set was broken”

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Posted 4 years ago

“It was a gift, so don't know yet”

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Posted 4 years ago

“Very good service will use this company again”

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Posted 4 years ago

“I am very satisfied with Jon Richard artificial jewellery products. They are produced with a simple but elegant design. I would have given 5 star but with everything there is a little room for improvement.”

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Posted 4 years ago

“Looks lovely, just a shame it didnt come in a box.”

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Posted 4 years ago

“I always by Jon Richard clip earrings I ordered three pairs but one arrived with broken clip I looked on website for a contact telephone number but nowhere to be found I will be sending earrings back tomorrow so I only hope there customer service is good so it is hard to rate at the moment so that’s why only 4 ⭐️”

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Posted 4 years ago

“Lovely design for price and very wearable for low key style every other occasion.”

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Posted 4 years ago

“Nice looking bracelet extender”

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Posted 4 years ago

“Lovely piece of jewellery at a very reasonable price.”

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Posted 4 years ago

“Beautiful affordable jewelries. The designs are elegant . Very responsive customer services and very quick posting, however the second gift box they sent me to replace a broken one was a different shape and missing the inner lining so it was not useful ! One of the silver earrings back was also missing and they sent a pair of plastic ones as a replacement so I was slightly disappointed. Mainly no promblens with quality but a few items were tarnished so i had to polish them as I was bothered to return them. Wish the product line checked the qualities before sending the items. Overall good products with reasonable prices.”

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Posted 4 years ago

“Arrived very quickly, well packaged but I will be giving it as a gift so I need to get a nicer box”

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Posted 4 years ago

“Beautiful earings”

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Posted 4 years ago

“Nice product, just what I was looking for go with bridesmaid dresses.”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,489 reviews