Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,490 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the bracelet but was very disappointed it didn’t arrive with a gift box of any kind. As it was a gift for someone else I had to purchase a little box to pop it in to make it look pretty. Would’ve expected a bit more in the way of gift presentation!”

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Posted 3 years ago

“I loved the knot charm and quality of the necklace. Appreciated being able to make a charity donation but did not like the little 'felt' bag I ordered. Would have preferred actual felt. Looked a little cheap.”

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Posted 3 years ago

“Lovely bracelet”

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Posted 3 years ago

“Good quality reasonably priced string of pearls.They look more expensive than the actual price.”

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Posted 3 years ago

“Beautiful jewellery n clear instructions. But unable to leave jewelry long in the basket longer, or for 2 days to decide on whether to buy or not.”

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Posted 3 years ago

“Bought a some jewellery for my sister she was happy with present delivered on time great shopping experience”

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Posted 3 years ago

“Ordered a jewellery set and when arrived a jewel was missing in the bracelet so returned and another was send out straight away. My daughter also liked the set so decided to order as well but unfortunately the price had gone up in a matter of a couple of weeks.”

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Posted 3 years ago

“The jewellery is beautiful, a shame it is not presented in a presentation box as this lets it down. If I had purchased through a catalogue, and not direct it would have come in a box. The items purchased were gifts for bridesmaids and the bride, so not ideal!”

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Posted 3 years ago

“Very beautiful bracelet. Only gift pouch not arrived (was in description)”

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Posted 3 years ago

Thank you for your feedback - please contact us directly at customerservice@jonrichard.com where we can resolve the issue of your missing item.

Posted 3 years ago

“Ordered a trio set of earrings & necklace. Good quality and was delivered quickly. Happy with purchase.”

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Posted 3 years ago

“Happy with purchase, would buy again”

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Posted 4 years ago

“Very good quality, always get good value with Jon Richard.”

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Posted 4 years ago

“Look great, just disappointed it's not navy as the description said. Navy is my mums favourite colour and she'd have liked the present more if it was navy. (the only colour to select DID say purple, but the title of the product said navy)”

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Posted 4 years ago

“Purchased a lovely pair of earrings and a bracelet to compliment my evening dress for a birthday party. Really pleased with the sparkle. I look forward to wearing my Jewellery again soon.”

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Posted 4 years ago

“I am very pleased with my gold hoop earrings I got in the, sale from John Richard. They are very nice. There a nice modern style. Pleased with my first purchase from you. From Emma Hudson”

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Posted 4 years ago

“I ordered three sets of earrings and the two delivered to date are great cant wait for the third pair ! F Brockwell”

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Posted 4 years ago

“Lovely design. Not so keen on the synthetic earring backs. Necklace chain could have had a slightly longer adjustment. On the whole an attractive jewellery set- earrings, bracelet and necklace.”

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Posted 4 years ago

“I bought this to replace a bracelet I’d purchased previously (from a different shop) as it was meant for my sisters 30th birthday to wear on her wedding day. I was so impressed at the quality, it was lovely. The only downside was that it didn’t come in a box which was disappointing. But I would buy again.”

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Posted 4 years ago

“Delighted with purchases - quality and price”

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Posted 4 years ago

“Liked the quality and packaging of the products”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,490 reviews