Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,574 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered three sets of earrings and the two delivered to date are great cant wait for the third pair ! F Brockwell”

Helpful Report

Posted 4 years ago

“Lovely design. Not so keen on the synthetic earring backs. Necklace chain could have had a slightly longer adjustment. On the whole an attractive jewellery set- earrings, bracelet and necklace.”

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Posted 4 years ago

“I bought this to replace a bracelet I’d purchased previously (from a different shop) as it was meant for my sisters 30th birthday to wear on her wedding day. I was so impressed at the quality, it was lovely. The only downside was that it didn’t come in a box which was disappointing. But I would buy again.”

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Posted 4 years ago

“Delighted with purchases - quality and price”

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Posted 4 years ago

“Liked the quality and packaging of the products”

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Posted 4 years ago

“Fast delivery. Easy website to use. Sterling silver earrings are beautiful.”

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Posted 4 years ago

“Very good and best service”

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Posted 4 years ago

“Lovely bracelet, very dainty. Tree of life/heart quite small. Returned as too big for me.”

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Posted 4 years ago

“Lovely jewellery at a great price would recommend.”

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Posted 4 years ago

“Lovely, good quality jewellery for a decent price. 👌”

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Posted 4 years ago

“My wife was really pleased with the bangle , the quality and price.”

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Posted 4 years ago

“Beautiful necklace and earrings,just a mix up with the posting .”

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Posted 4 years ago

“Pleased with all my purchases from jon richard would recomend.”

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Posted 4 years ago

“Great quality bracelet and earrings I ordered. Only took a couple of days from ordering to arriving to my home.”

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Posted 4 years ago

“The earrings I ordered are lovely and arrived very quickly. Gave only four stars as they are not as long as I thought they would be from the picture and as I have long hair I like my earrings long.”

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Posted 4 years ago

“necklace was a-bit too long but really gorgeous necklace overall”

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Posted 4 years ago

“Lovely bracelet but its smaller than i expected”

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Posted 4 years ago

“very pleased with products”

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Posted 4 years ago

“Loved the necklace but disappointed that it wasn't in a gift box like the matching earrings I purchased from Debenhams. Especially as it was full price and not in the sale.”

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Posted 4 years ago

“Lovely big selection of costume jewellery Great sale offers Difficult to contact customer services if needed. No access via phone Email is timely Live chat unavailable”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,574 reviews