Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,085 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service - excellent, kept informed, delivery arrived on time. Stars lost as 1. A pre-purchase query I sent about the item was not responded to; 2. Low quality product; 3. The necklace length gave short aswell as longer with extender chain. The item arrived with no extender chain so the necklace is no use to me unless I purchase an extender chain from a different supplier. I would only recommend as children's jewellery. I would not recommend for adults.”

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Posted 4 months ago

“Lovely bracelet and necklace, arrived in good time.”

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Posted 4 months ago

“Beautiful earring & necklace set”

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Posted 4 months ago

“The jewellery was not so bad”

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Posted 4 months ago

“Very nice jewellery”

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Posted 4 months ago

“After my item not being delivered and numerous emails to customer service I still haven’t heard back and this was a Christmas present!! I’d like full refund !”

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Posted 4 months ago

Hi there, If you have reached out to customerservice@jonrichard.com, please do check your junk for any replies! Kind regards,

Posted 3 months ago

“Good Service.”

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Posted 4 months ago

“Very disappointed with the way the jewellery was packed. It was a gift for my granddaughter and it wasn't even boxed.”

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Posted 4 months ago

“Excellent service, prompt delivery and great value”

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Posted 4 months ago

“Bought a number of items for the first time for Xmas presents, very pleased with products and especially the price. Will visit the site again”

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Posted 4 months ago

“Absolutely stunning set. Only negative is chain was a bit delicate. Tried to buy another but sold out everywhere.”

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Posted 4 months ago

“Loved the jewellery I purchased. They were gifts and much loved by family members. Would definitely purchase more items.”

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Posted 4 months ago

“Fab fast service.”

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Posted 4 months ago

“The set I purchased for my Friend, was gorgeous and so affordable. Looks even better in real life.”

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Posted 4 months ago

“A wide variety of jewellery at very affordable prices”

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Posted 4 months ago

“Loved the earrings exceptional value for money. Will certainly buy from you again.”

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Posted 4 months ago

“Beautiful earrings and excellent service and communication. Can't rate highly enough. Thank you.”

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Posted 4 months ago

“My daughter in law loved her necklace, but I was shocked when it arrived, just in bubble wrap and no box! A box would have been lovely l, it was £30 and for that price it was expected. I probably wouldn’t order again due to this fact!”

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Posted 4 months ago

“Lovely earrings and fast delivery 😊”

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Posted 4 months ago

“Packaging was poor and earrings arrived damaged. A real shame as the earrings were beautiful.”

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Posted 4 months ago

Jon Richard is rated 4.4 based on 5,085 reviews