Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,626 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was very good and delivery rapid. On the downside, the earrings are far too large. If I'd known how big they are I wouldn't have bought them. A picture with someone modelling them would have helped.”

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Posted 9 years ago

“I love Jon Richard jewellery it's so expensive looking and unique... better than real in my opinion”

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Posted 9 years ago

“The details that you can see in the jewellery is great but I would like more models images wearing the earrings to judge size if possible, and I would like to congratulate you on the speed of the deliveries.”

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Posted 9 years ago

“The items description was rose gold diamanté when it arrived it was silver in colour and not s rose golf colour, I left an answerphone message with my details to try and verify if it was a wrong item packed or an incorrect description and I am still waiting for a call back.”

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Posted 9 years ago

“Very fast efficient service at such a busy time of year. Most impressed.”

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Posted 9 years ago

“Two weeks on still waiting for delivery, it was despatched the same day and when I try to call and speak with a person there is a recorded message saying no one available.”

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Posted 9 years ago

“Always a good quality product at a fair price”

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Posted 9 years ago

“Unfortunately I can't write a review because I am still waiting for my order to arrive!!”

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Posted 9 years ago

“The bracelet arrived after only a few days, The packaging was very good and I was kept informed with updates on where my parcel was. I would be happy to purchase from them again. The bracelet was a bit small with the sizing and there was no way of extending it so be aware if your hands are on the large size like mine! I brought this as a Christmas present so I hope it fits them when they receive it.”

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Posted 9 years ago

“Fell in love with beaded double hair clip in Debenhams but when I went back to purchase they had sold out! Ordered online and easy website - quick delivery! Perfect for my wedding in January!”

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Posted 9 years ago

“Really liked the necklace but think it's very disappointing you don't get a box with it especially at this time of year!”

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Posted 9 years ago

“When my parcel arrive i was not happy due to the fact that it had the wrong item in it. And i was looking forward to seeing the item that i had purchased because i was giving it to my friend for her birthday!! But when i spoke to Rebecca Walden, she was very helpful and she reasured me that the right item will be sent out the next day, which it did come the next day. I really want to say a big thank you to Rebecca for your help. And plus my friend she loved the gift!! Thank you again. From Priya xx”

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Posted 9 years ago

“Really beautiful piece I ordered - even better than in the photograph.”

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Posted 9 years ago

“Excellent service and product every time. Very pleased with my order.”

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Posted 9 years ago

“great website, excellent service will use it again”

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Posted 9 years ago

“Quick delivery, good packaging. Pleased with items ordered. Would use again.”

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Posted 9 years ago

“Goods arrived when they were supposed to and very good quality.”

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Posted 9 years ago

“Saw the earings I ordered in Good Housekeeping. Jon Richards has an Easy to use website, straightforward ordering system and delivered as intended. The earings are a gift and they are just lovely.”

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Posted 9 years ago

“very special jewellery for my daughters wedding next year and I was not disappointed. Beautiful. My only problem was that they did not arrive in Jon Richard branded boxes!”

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Posted 9 years ago

“Loved the look of the earings i brought. Unfortunatly when i opened them and took the back off to put the earin in, the whole thing fell apart, so there is no way i can wear them now.”

Helpful Report

Posted 9 years ago

Jon Richard is rated 4.4 based on 5,626 reviews