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Jon Richard Reviews

4.4 Rating 5,585 Reviews
83 %
of reviewers recommend Jon Richard
4.4
Based on 5,585 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Read Jon Richard Reviews
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Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
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Jon Richard 5 star review on 23rd June 2025
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Jon Richard 5 star review on 23rd June 2025
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109
Anonymous
Anonymous  // 01/01/2019
Ordered some compact mirrors at a reduced price. They are so pretty and will be lovely presents. Well packed in a box and delivered on time.
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Posted 3 years ago
I was very pleased with my purchases and the service was extremely good.
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Posted 3 years ago
Gorgeous jewellery, however really disappointed with packaging as this was a gift. For the price I would of expected it in a box or equivalent not a plastic bag.
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Posted 3 years ago
Hi, thank you for your recent review. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. You can purchase one separately here - https://www.jonrichard.com/gifts-c24/gift-box-c170 All jewellery will however be in protective packaging to keep it safe from harm. Thank you, Jon Richard
Posted 3 years ago
First time ordering on JonRichard.com. Easy to order and delivery was quick. Very pleased with my purchase of a bracelet for a gift to my daughter.
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Posted 3 years ago
Gorgeous jewellery bought in the sale. Delighted with my purchases. That's Christmas sorted out!!
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Posted 3 years ago
Earrings bought as a 18th Birthday present .
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Posted 3 years ago
The silver bracelet I ordered was delivered early which was great as it was an 18th birthday present. It was exactly right. The website was very easy to use.
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Posted 3 years ago
Beautiful bracelet
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Posted 3 years ago
Was going to buy this from Very for £25 went to jon richard website and was reduced to £7.50 so bought if from there glad i never paid £25 as its only costume jewellery and not worth the price tag on Very. However it is a lovely bracelet and glad i bought it. It
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Posted 3 years ago
Earrings are nice, however one had a back missing.
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Posted 3 years ago
Hi, thank you for your review. We apologise for the recent issue you experienced with your order. Please contact customerservice@jonrichard.com for the team to help resolve accordingly. Thank you, Jon Richard
Posted 3 years ago
Very impressed with the products. Speedy delivery. Everything as described.
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Posted 3 years ago
Excellent customer service, excellent products, excellent prices, e
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Posted 3 years ago
Hi shoppers the jewellery I opened was excellent and as expected HOWEVER I had ordered several pairs of earrings for choice, but each item was packaged in bubble wrap inside a tiny plastic bag which obscured it and it's not returnable if the bag seal was broken, so overall a bit disappointing as I could not look at the pieces . The return system could be more easy on the Web sight aswell.
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Posted 3 years ago
Gorgeous jewellery purchased in the sale will make wonderful gifts this Christmas. Despite the mail strikes, everything was despatched quickly. My only problem is that i want to keep it all for myself.
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Posted 3 years ago
Lovely jewellery, great value for money and delivered on time. Will be back for more
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Posted 3 years ago
Lovely little ring, very sparkly and pretty. I had ordered a "medium" but it was far too small and I returned it and ordered a "large" which too loose really but I'm keeping it. The only issue I have is that there are no inbetween sizes so it's a bit of a gamble to get the right size. Never mind, the price was very good so mustn't moan.
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Posted 3 years ago
Massively pleased with all items. Very nice
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Posted 3 years ago
Super easy to navigate website, superb quality of jewellery always great prices. Up to date fashion pieces
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Posted 3 years ago
My order was delivered on time, loved every piece
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Posted 3 years ago
Beautiful bracelet an presentation box arrived on time Excellent value for money
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Posted 3 years ago
Jon Richard is rated 4.4 based on 5,585 reviews