Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,324 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“after 1 week the colour started to fade from the bracelet.”

Helpful Report

Posted 3 years ago

Hi, we are sorry to hear this. You can return your goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please contact our customer service team at customerservice@jonrichard.com with your order reference. Thank you, Jon Richard

Posted 3 years ago

“Very pleased with necklace.”

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Posted 3 years ago

“As described”

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Posted 3 years ago

“Absolutely great experience every single time- such quality products at amazing and competitive prices.”

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Posted 3 years ago

“Lovely jewelry and good prices”

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Posted 3 years ago

“Really like this little elephant.”

Jon Richard 5 star review on 18th June 2022

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Posted 3 years ago

“I really love the bracelet. It's very sparkly and I can't to wear it to a wedding I am going to in September.”

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Posted 3 years ago

“My bought it for her friend as a gift. It's good value for money”

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Posted 3 years ago

“Excellent service and very good quality”

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Posted 3 years ago

“Stunning set. Looks a lot more expensive than it is.”

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Posted 3 years ago

“Lovely bracelet. I have had lots of comments on how nice it looks. I would definitely recommend this as a must have.”

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Posted 3 years ago

“Beautiful”

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Posted 3 years ago

“Got the white flower necklace and also bought the flower earrings to match. Really happy with purchase though flowers on necklace do tend to turn over whilst wearing it”

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Posted 3 years ago

“The jewellery set I brought for my daughter for her wedding jewellery and it's absolutely stunning. Looks very expensive ! Very good quality at a bargin price , would highly reccomend. Would highly reccomend and I will be buying from this company again. Kept me informed on posting and tracking with very fast delivery .”

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Posted 3 years ago

“I have bought alot of Jon Richard jewelery and have always been very pleased. Unfortunately this purchase was disappointing. The necklace in the set I bought snapped almost as soon as I put it on.”

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Posted 3 years ago

Hi, we are sorry to hear this. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow the below returns procedure. You can return your goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, the best email address to contact our customer service team is customerservice@jonrichard.com. Thank you, Jon Richard

Posted 3 years ago

“Beutiful tiara”

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Posted 3 years ago

“Great quality jewellery at an affordable price”

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Posted 3 years ago

“Beautiful earrings, just what I was looking for. Perfectly match the necklace and bracelet I have, and the drop is ideal, not too short and not too long”

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Posted 3 years ago

“stunning jewellery at great prices, very quick delivery. Will be my goto place for all jewellery in the future”

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Posted 3 years ago

“Good website, quick delivery, very happy with purchase and good value. Happily recommend.”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,324 reviews