John Charcol Reviews

Name: John Charcol
Address: Drivers Wharf, Northam Road, Southampton (GB), Hampshire
Rating: 4.89

4.9 Rating 3,287 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,287 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very firendly service. Quick to respond to any questions and had confidence we were getting the best deals out there. Thanks again”

Helpful Report

Posted 11 years ago

“Helpful, courteous and friendly staff, feedback at each stage of the process. I appreciated the suggestion to roll two mortgages into one by redeeming one mortgage and in doing so incurring just one arrangement fee. The lenders application requirements due to the 'new' lending rules was a pain but with the help of Simply Finance we successfully worked through that frustration. Well done and thanks to Hayley and the rest of the team at Simply Finance.”

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Posted 11 years ago

“First class service worth the fee. Steve got me quotes very quickly, facilitated the process smoothly and was always available to answer queries. Once I applied the Principality Team were first rate too. I'm sure I may have been able to get a 0.3% lower rate if I had invested a huge amount of effort (but maybe not), but life's too short at my age!”

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Posted 11 years ago

“From the initial meeting to conclusion, we were treated with respect and were kept fully informed of the process. For people who tend to have hidden their heads in the sand regarding financial matters, it was a pleasure to know that non-judgemental help was at hand, things would be explained simply and above all no unnecessary stress. I would wholeheartedly recommend your company's services to friends and colleagues who might wish some financial guidance.”

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Posted 11 years ago

“Excellent service from start to finish. Kept well informed all the way through the process. Would recommend to others without any hesitation.”

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Posted 11 years ago

“Although apprehensive initially, when I googled Simply Finance for my Re-Mortgage, the immediate response I got was quite reassuring and welcoming without pressure. From the start I found the staff quite knowledgeable, quick and patient and also competent. Right throughout the long process all staff seemed to kept informed and were able to deal with my case and keep me informed right through to the end. I would like to say "Thank you" to them all for a job well done and would have no hesitation to recommend Simply Finance to others for their Mortgage needs.”

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Posted 11 years ago

“I found Simply Finance to be outstanding! We were contacted and updated every step of the way, would definitely recommend to anyone wanting to remortgage.”

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Posted 11 years ago

“steve blinnan was extreamly helpful throughout my remortgage”

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Posted 11 years ago

“Was impressed from the outset. From beginning to end, all procedures were followed up with calls/emails and all those concerned that I came into contact with were friendly and informed. Certainly took the stress out of my situation.”

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Posted 11 years ago

“I CONNTACTED SEVERAL ANNUITY PROVIDERS BUT FOUND SIMPLY FINANCE THE MOST HELPFUL, THEY TALKED ME THROUGH THE PROCEDURE AND KEPT ME INFORMED ALL THE WAY THROUGH, VERY HAPPY WITH THEIR SERVICE”

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Posted 11 years ago

“Thank you very much for the fantastic service in finding us an appropriate mortgage; Sarah Crampton-Barden was exceptionally friendly and efficient, making the whole process stress- free. Everybody we encountered at the company was highly professional, all instructions were clearly given, and we were informed about the progress of our application at all stages. Overall, we would fully recommend the service provided.”

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Posted 11 years ago

“A very efficient, quick, reliable and friendly service”

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Posted 11 years ago

“Again very helpful & kept good communication throughout.”

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Posted 11 years ago

“A pleasure to work with. Very efficient and dedicated to helping me find the best option. Made the whole process very painless. Thank you for your support!”

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Posted 11 years ago

“VERY FRIENDLY AND HELPFUL SERVICE 10/10”

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Posted 11 years ago

“Mortgage advisor thoroughly explained options in a simple manner followed up with key facts illustration. What impressed me the most was the teamwork between the advisor and processing staff, this made me feel like I was looked after at every step of the way!”

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Posted 11 years ago

“Brilliant service, with helpful staff. Managed to sort a mortgage to my preference where other mortgage companies could not. Will recommend to anybody seeking a mortgage. A+++”

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Posted 11 years ago

“Very very helpful and polite friendly service. I would definitely recommend simply finance and will be keeping their contact details for future reference”

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Posted 11 years ago

“Iv dealt with many brokers over the years, it's called simply finance for a reason, it's simple, only needed to speak to penny a couple of times during the process which took about 6 weeks from start to finish. Excellent service & will be using again”

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Posted 11 years ago

“Fantastic and extremely professional service from Rachael Peach, Kiran & Emily Gould. Excellent communications and updates, problem solving, information and guidance trough to completion. I've recommended your services to a colleague already.”

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Posted 11 years ago

John Charcol is rated 4.9 based on 3,287 reviews