John Charcol Reviews

Name: John Charcol
Address: Drivers Wharf, Northam Road, Southampton (GB), Hampshire
Rating: 4.89

4.9 Rating 3,287 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,287 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent from start to finish. Hayley Tutton has been so helpful and professional throughout. Getting a mortgage is usually a chore, but this time everything was done for us. Thank you.”

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Posted 11 years ago

“Thanks to Sarah Crampton-Barden Francesca Padilla Tevfik Edin All really personable people and very efficient”

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Posted 11 years ago

“Firstly I was dealing with Ashley Reed, his service was excellent and then Lisa was dealing with me. She was down to earth and very professional with her job, every step she was there for me and it really made my life very easy. I could also talk to her at ease and found her very friendly. Overall excellent service.”

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Posted 11 years ago

“Emily was great and kept me updated throughout the whole process”

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Posted 11 years ago

“Excellent Dave Conford was very helpful as was Helen butler,very professional and I will using them in the not so future”

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Posted 11 years ago

“Staff friendly, service very good, keeps you updated with progress. Staff are a credit to Simply Finance, will continue to place my business with the company and continue to recommend Simply Finance to our friends, family & work associates. Thank-you”

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Posted 11 years ago

“I find Simply Finance superb in terms of their expertise, contacts, processing efficiency and general awareness of my personal situations and aspirations. For me personally, as one who has a demanding day job and eventful diary outside of work hours, there is no other option but to provide my requirements to Simply Finance to deal with. Everyone I have dealt with has been exceeding professional and helpful. I personally won’t go anywhere else for new products, financial cover and general guidance...”

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Posted 11 years ago

“prompt polite and very helpful all round an in particular, steve davies.”

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Posted 11 years ago

“I had the pleasure of completing my 'Fixed Term Annuity' with Steve. Simply Wealth and Steve took good service to a whole new level. I was constantly updated on progress once we had chosen the right product for me, and the completion of the transfer from one provider to the new product and provider was amazingly fast. Steve tolerated my phone calls and emails with urgency and patience I could not recommend Steve and Simply Wealth any higher a ‘First Class Company with First Class Financial Advisers'.”

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Posted 11 years ago

“First class service from all the staff at Simply Finance especially Rachael, Hayley & Emily. They were very knowledgeable, courteous, friendly and professional. Would recommend the company to anyone looking for great personal service.”

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Posted 11 years ago

“We worked with Norman Taylor and he was amazing!!! We trusted him instantly he was interested in us and going the best for us We can not thank him enough for helping to make our dream house come true”

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Posted 11 years ago

“The rep, Chris Fisk, was very friendly, knowledgeable, reliable and helpful. Couldn't have asked for a better service.”

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Posted 11 years ago

“Hayley did a great job in finding me a better mortgage than the one i had without costing me any money. Anyone i spoke to at Simply Finance was approachable and easy to communicate with making my mortgage change simple”

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Posted 11 years ago

“Professional, reliable, courteous, prompt service”

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Posted 11 years ago

“Guided me through getting a mortgage for the very first time. The people I dealt with were extremely helpful, got me a very good deal, and assisted me with all the questions I had. Recommended using Simply to friends and family already, as I was really impressed with their service.”

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Posted 11 years ago

“i would recommend you to anyone in celeste harris she is a great addition to you team se was always great in helping me out and i have knoe problems with using you're company again”

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Posted 11 years ago

“Ben was very helpful and made the whole process go through smoothly and quick. I would recommend dealing with him @ Simply Finance.”

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Posted 11 years ago

“Most helpful at all stages, easy for me to understand ! thanks.”

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Posted 11 years ago

“During our difficult period. We contacted simply finance for help. We put all our finances in their hands and they sorted out a new mortgage,insurance and utility bills. We were very satisfied with the help they gave us. They kept in touch every step of the way and would recommend anyone needing financial help.”

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Posted 11 years ago

“Excellent service from the Team Particularly Hayley the initial sales person I dealt with.I am in sales myself and understand the pressures to exceed your targets but did not feel that I was just a "number". The whole process was seamless and transparent and more importantly the charges were very fair! Well done guys!!”

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Posted 11 years ago

John Charcol is rated 4.9 based on 3,287 reviews