John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,765 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,765 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

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“Sam has been amazing! Friendly, happy, down to earth and nothing seemed too much trouble.”

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Posted 4 years ago

“Fantastic service and support from Scott and Iain. They succeeded in securing me a mortgage when I had previously struggled.”

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Posted 4 years ago

“Great customer service, always available and there to provide advice. Would always recommend and will be sure to use in the future.”

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Posted 4 years ago

“hello i am happy to contect you before you talk to me then thank you,i want to travel from lebanon me and my children and a friend her neme hanan”

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Posted 4 years ago

“Harris Zubair provides an excellent service. Highly recommended.”

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Posted 4 years ago

“I was new to the whole mortgage process and therefore full of questions! Randeep not only answered them all but made me feel comfortable asking them. I started the process twice (the first property fell through and I decided to take a break to reconsider) and both times Randeep was always ready with paperwork and solutions - even talking to my estate agent! He secured an excellent deal for me, having discussed the pros and cons of several options, and I am already looking forward to my remortgage discussion!”

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Posted 4 years ago

“Really helpful, helped give a good understanding on all products. Felt confident in recommendations and sam was patient with all of our questions. Thank you”

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Posted 4 years ago

“Professional & helpful from beginning to end & over all the mountains in between. Despite some setbacks, she was always there to facilitate alternative solutions in a very timely manor, and always responded quickly to emails. I would have no hesitation to recommend Rowan to anyone.”

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Posted 4 years ago

“Efficient and well managed as on previous occasions”

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Posted 4 years ago

“Used emily to see a bridging deal. Service was 10 out of 10 nothing to much for her and very helpful, a credit to John charol. James”

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Posted 4 years ago

“I’m an estate agent but this was my first house purchase. Adam Talmondt helped us from the start. He was knowledgeable, confident and made the process straight forward. Upon receipt of mortgage offer, Rebecca Law was tasked with insuring the next stage through to completion was as smooth, which It was until the very end when despite having exchanged, she still obtained updates which highlighted an issue which both her and Adam quickly resolved. Very impressed with the company and in particular Adam & Rebecca, I would highly recommend to others.”

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Posted 4 years ago

“Damian Crowther is very professional and helpful. Highly recommended!”

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Posted 4 years ago

“Harris Zubair from JC has been very professional and cooperative in obtaining expat mortgage. He has helped our family with local best products too via JC. Excellent overall.”

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Posted 4 years ago

“Great working with Lawrence at JC. He was always ready to respond promptly with sound advice”

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Posted 4 years ago

“Prompt and efficient. Very helpful, quickly responded to our queries and kept us informed at every step. Despite being told by other brokers that it would be impossible for us to port our current mortgage due to a career change, David and Toni were able to make it happen. David and Toni patiently and cheerfully dealt with our constantly changing mortgage requirements.”

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Posted 4 years ago

“Excellent customer service from David and his team, especially Toni.”

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Posted 4 years ago

“I would like to say at first I was reluctant to use a large Broker , But I must say the level of service I received from Tiara , was excellent, But also backed up by Emily Gould with the very best support To tiara, The level of contact by Emily was the best. (She always called me back when she said she would) I really don’t think they could have not done anymore It really helped by having the best solicitor you could have.”

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Posted 4 years ago

“After a thorough analysis of the top brokerage companies in the market, I think I managed to find the best one! The service received by Somer (Lynn) was truly excellent. Her commitment and dedication to support me through the whole process was beyond expectations. I would highly recommend Somer and John Charcol. I will be using them again for my next transaction.”

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Posted 4 years ago

“Somer Lynn was amazing. She went to great lengths to find me a product that would work for my very specific circumstances. Throughout the process she was very responsive, and clear in her information. I could not have had a better service. I couldn't recommend Somer and John Charcol more highly. Thank you!”

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Posted 4 years ago

“Steven Prior was fantastic from the start of the process to completion. He was able to support and give professional advice each step of the way and was always on hand to answer any queries. I will be recommending John Charcoal and Steven to all friends and colleagues.”

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Posted 4 years ago

John Charcol is rated 4.9 based on 2,765 reviews