John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.89

4.9 Rating 3,108 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,108 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with kept me informed”

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Posted 8 years ago

“Good advice, very good communication throughout the whole process.”

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Posted 8 years ago

“Excellent service. Brilliant staff. Especially Katherine and Hayley Richard Pile”

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Posted 8 years ago

“We have used John Charcol twice now and on both accasion's they have been very professional keeping us up to date every step of the way and explaining exactly what was happening .”

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Posted 8 years ago

“Very effient in updating me and caring atttitude”

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Posted 8 years ago

“Professional, quick and trustworthy - it’s like when your homework has done for you, correctly and on time!”

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Posted 8 years ago

“A very professional and personal service”

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Posted 8 years ago

“Sergio Constantatos and his team were professional, courteous and helpful at all times. I would certainly use them again.”

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Posted 8 years ago

“Steve (Prior) provided us with an excellent service from start to finish. Nuff said.”

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Posted 8 years ago

“Dealt with a difficult returning ex-pat mortgage application case quickly and with minimum fuss. We had our mortgage offer just over one month after returning to the UK.”

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Posted 8 years ago

“Efficient, found good deals for us and kept us informed. Martin Ward, our broker was highly knowledgeable, personable and quickly understood what we wanted, keeping us appraised of progress. We would definitely use him (and consequently, John Charcol) again.”

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Posted 8 years ago

“With the exception of having to provide legally required paperwork I was required to do very little, and they did all the rest, money well spent”

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Posted 8 years ago

“Very helpful and went out of there way to help us. Highly recommended and will use them again.”

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Posted 8 years ago

“Excellent service from start to finish. John Charcol arranged everything about our mortgage, making the process hassle free, and kept us well informed and updated. Jordan Moore and Riza Jerusalem were outstanding! Would definitely recommend and will use the company again in the future.”

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Posted 8 years ago

“Once again John Charcol and Sarita have provided excellent service, Thank you. I will continue to recommend them.”

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Posted 8 years ago

“very satisfied, excellent service, found the product that was most suited to my needs, would highly recommend”

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Posted 8 years ago

“A highly professional service from first contact to completion. Well worth the Broker Fee Charged”

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Posted 8 years ago

“Sarah and Riza made the process of choosing and applying for our mortgage so easy and straightforward. They were always contactable and provided regular updates throughout the process. Thank you for all your help!”

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Posted 8 years ago

“Ok. Problem. I asked for £15,000 advance from remortgage, and due to costs I ended up £2500 less than I asked for, including you fee, mortgage arrangement fee, freehold permissions, solicitors fees etc. This should have been accounted for by my broker. That you?”

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Posted 8 years ago

“Absolutely excellent! Their professionalism and communication was outstanding in every part of the process. I would have no issue in recommending this company to others.”

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Posted 8 years ago

John Charcol is rated 4.9 based on 3,108 reviews