Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“Advertised blue electric trimmer recieved gold”

Helpful Report

Posted 3 years ago

Hello, Thank you for sharing your experience with us. I've looked into this and I can see that this listing was stated as being gold in the title, and we also advise the following in the description of ever listing: Please refer to the description for product descriptions and quantity included. Please note that size and colour may vary. If you have any other questions then please let us know! All the best, Sean

Posted 3 years ago

“It's ok not really planning on buying again”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“The only things i dont like is the 3 minute extension when someone else is bidding at the end, also should have a basket and when it reaches 10kg should be one delivery charge, rather than each day, i would spend more if you could do this.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! We have since extended the payment window to 36hrs/1.5days for won auctions - hope this helps. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com All the best, Glen

Posted 2 years ago

“I didn't get all the products I paid for and 15 % off them was broken but other than that everything was fine delivery on time and the driver was really nice guy”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 2 years ago

“Great site for multi buys but only half of my first order ever arrived.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 2 years ago

“Manifest wasn't entirely accurate”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 2 years ago

“Most items I’ve received have been broken/missing parts/unusable really. But I have had some quite good stuff for cheap so I’m on the fence”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We also have ABC Graded and Brand New listings available to consider. We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“They are a business and their rules are final . The postage charges are quite unfair for those only buying smaller items so be careful .”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! You can consolidate shipping costs if you have won multiple auctions by adding them to your basket at the same time, this will calculate the cost based on the weight of the items. Please note that this needs to be done within 36hrs/1.5days of auction(s) ending. If you can think of any areas we can improve our service then please send us an email at support@jobalot.com All the best, Glen

Posted 2 years ago

“Faulty products should be listed as such and not just customer returns”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We also have ABC Graded and Brand New listings to consider in future. We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“I’ve been using Jobalots for a couple of months now. I’ve been lucky with the majority of my purchases and not so lucky with a few. On occasion when buying a bulk of certain items there has been one or two missing. Quite a lot of the time packaging is not the best. Boxes often arrive in an opened and damaged state. Not sure if the problem is with jobalot packing or with the courier. Hermes are used a lot for the deliveries which often take a lot longer than expected. But overall I’ve been happy so far and will continue to use.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews