Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“I have problems with one order from three days. I tried to talk with someone from customer service, but no one answered to my email.”

Helpful Report

Posted 5 months ago

Hi there, We do apologize for the delay in responding to your concern, our customer service is working hard to get back to our customers as soon as possible. We encountered a lot of emails and queries lately that's why there is a delay in responding on some customer queries but rest assured that we will do our best to get back to you, we will be asking for your cooperation and understanding. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 5 months ago

“I can't access any of my old account can't check my out standing deliveies can't get the tracking for them and new format is rubbish”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. To access your old orders and invoices you can go to https://classic.jobalots.com/. The new website was created as a friendly user interface or for easy access and there are some bugs and errors on it but we are doing our best to fix this as soon as we can. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 6 months ago

“totally disappointed, normally the products should be returns from customers, but especially in the last order, the products were very used (probably several years) so they cannot be called returns, rather scraps!”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“Some of the items is getting for sale in JLI which should not be legal Some of the item is arriving that is not even repairable”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“Not sent the item I ordered”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“Bought a kettle from job lots (Curry’s Customer Returns item). Kettle came with lots of lime scale inside and around the mouth. It looks like was used and abused for a long time. It was an item taken out from the bin!! Unbelievable!! Stop selling rubbish in the name of auction!!”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“I have paid over £80, for faulty items, contacted customer service and declined to offer me any return/compensation. Avoid”

Helpful Report

Posted 6 months ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“I didnt recieve anything,I am still waiting for my order!”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. We do apologise for the inconvenience, I have taken a look into this and it shows that this was already delivered. Please send us an email at support@jobalots.com, we look forward to hearing back from you.

Posted 6 months ago

“Please for the love of god get rid of reserve prices it’s hiked up the prices pallets are dirt and boxes are dirt are having 10 percent reserve prices on them.”

Helpful Report

Posted 6 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“Unfortunately the reserve prices have put me off and now they are even worse what a joke now it’s all practically 10 percent and the new website sucks if anybody wants a lesson on how to kill a business Jobalots has just don’t a masterclass on it”

Helpful Report

Posted 6 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“I have to agree with other customers sentiment regarding the reserve price increase, it has put me off from buying, as a long and loyal customer it’s a true shame. Jobalots started as an amazingly well run company but recently their greed and true mask have been showing. Oh well I’m not sad it’s over I’m happy it happened. I’m out thought best of luck to you all.”

Helpful Report

Posted 6 months ago

Hello, I hope this finds you well. We're so sorry to hear you're unhappy with the changes to our reserve pricing, but I can assure you these are necessary changes in order to continue the growth of our company. Although some auctions may now have a slightly higher reserve price, many remain incredibly low; with hundreds having reserve prices as low as 1p. We've made sure to have a variety of reserve prices on our site to ensure that everyone, from new customers to seasoned Jobaloters feels comfortable joining auctions. We sincerely hope you can understand our reasoning for this change and that we will continue to work with you in the future. All the best, The Jobalots Team

Posted 6 months ago

“The recent reserve price hike is both unnecessary and greedy. While you claim it’s for purchasing costs, it’s only going to hurt your business. I refuse to pay higher prices for pallets full of junk and broken items, and I’m sure others will too. This will end up costing you more in unsold inventory and storage. I am done with this site for time being I will stick to another one. The entire selling point of this site has now gone. On top of that they charge me additional shipping fees only to combine the boxes into a pallet damage my items and boxes. The greed with this company is headed down”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. We've implemented this change to support our company's growth by covering our processing & purchasing costs. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“The new reserve prices has put me off from buying as a customer from the start of jobalots I will no longer be buying probably have spent 40k in total on boxes and pallets. It’s been years with no reserve price and their justification for their recent greed is buying costs and overhead the reality is you lot get free Amazon returns from Scottish warehouse if you were losing money you wouldn’t have opened a second warehouse just a false justification for greed thinking your buyers are dumb. Good riddance. Awful boxes and pallets full of trash with reserve prices nobody will purchase.”

Helpful Report

Posted 6 months ago

Hello, Thank you for sharing your experience. I sincerely apologise for your disappointment in the decision to change our reserve price calculations, but rest assured there are still a variety of listings on our platforms that have start prices as low as a penny. Please contact our support team at support@jobalots.com if you have any other questions.

Posted 6 months ago

“There should be buyers protection on second hand goods.”

Helpful Report

Posted 6 months ago

“The reserve price increase has been the most idiotic and greedy thing I have seen from a company In a large while. They say it’s for purchasing costs and expenses but it’s gonna come back to bite themselves because I certainly wont purchase atrocious pallets with dirt and broken items and it will end up costing you all in storage because other people wont neither.”

Helpful Report

Posted 6 months ago

Hello, Thank you for sharing your experience. I'm very sorry to hear that you're unpleased with our recent changes to our reserve pricing, we understand that this may seem to put users off from placing bids, but we have a variety of starting prices that vary per listing, so users can find auctions they feel more comfortable joining and go from there. The reason we've updated our procedure for setting reserve prices is due to our need to cover expenses, ensuring that we aren't losing value with our sales and therefore able to continue offering our services to the enormous number of users that rely on us every day to support their businesses. We hope that you can understand our reasoning for this change and we hope to continue trading with you in the future.

Posted 6 months ago

“To my suprise I had recieved an used greasy item. I know I have selected brand new category on your website and I was ready to accept broken item, but not an old and use product.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 7 months ago

“More than half of the products sent are defective and do not work. At least do not send defective ones, even if they are second-hand.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

“Jobalots allows sellers to upload very nice pictures of products meant for the tip. On different occasions I have bid and won the bids, only to get a totally wrecked item not fit for use unless I wanted to be electrocuted, or something looking entirely different from what was posted and bidded for. Writing to customer service is a waste of precious time. The answer is "we can't help because it's customer returns". That is an unfair answer to a person's hard earned money.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

“I bit for one item and I received used. Is a frode to not show the real photos. You sell the items without advise about item is broken. This is not fair for all jobalot clients. Difference of another action companies who is show what you buy. From me job alot is froud people. My mistake for buy from there.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

“Items not as described, different pictures used and some items appear to be damaged, replacement mops are not packed properly these could be faulty. Retail recommended prices are overestimated. No telephone number for company to contact anyone.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews