Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“The new website is not user friendly. It's hard to maneuvere. I much preferred the old site. Extra payment has been taken out of my bank on the first day the website went live which I am still trying to resolve. I do like that getting it dispatched and delivered is fast.”

Helpful Report

Posted 6 months ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. We are still working on our new website to improve it and we know that this might be difficult on the first use but rest assured that we will keep improving to satisfy our customers. Looking forward to hearing back from you, have a great day.

Posted 6 months ago

“Easy site to use with some good stuff and great prices. But fails to come to postage instead of sending 1 box with all in I got sent 2 on different days so had to take days of work”

Helpful Report

Posted 6 months ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we’re really happy we could resolve this for you! If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 6 months ago

“Very disappointed with the experience this time. All the products purchased were listed as returnd but in reality many of them are used, damaged, incomplete and unusable. Will have to think well if will make another puchase from the platform”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“I have had some great deals in the past and although the postage was never the quickest the actual stock was almost always as expected and good quality. Lately the starting prices have gone up considerably and have made it to expensive to buy when you include the postage. The mix of goods also seems very limited at present. (03/10/24) As I sell online and at Boot sales I need lower prices to make it worthwhile for my customers and myself.”

Helpful Report

Posted 6 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“I recently bought 32 shredders but 18 were broken and past repair. I accept that some items will be damaged but not that many it makes it impossible to make your money back”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“Not always get what you won which is disappointing. Also packages not packed properly with items getting damaged during shipping ( heavy stuff placed on top of fragile items”

Helpful Report

Posted 6 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“I really like this trading site mostly is very efficient and clear. However, I have just missed an auction payent for the frst time and been denied access without having the option to clear the funds. It would be nice to be given the choice to clear it before this happens. But on the whole its a good site.”

Helpful Report

Posted 6 months ago

Hello, Thank you for sharing your experience with us. It sounds like your bid got cancelled due to missed payment. If you haven't made a payment for your won bids by midnight, then our auto-payment system will kick in and attempt to create the order for you, if this fails then the bid is cancelled so that the auction can be relisted and the user will receive a warning or suspension; based on the number of previously missed payments on the user's account. As we have a huge number of users on our platform, winning thousands of auctions per day, we have to ensure that any lost time for auctions that were won and not paid for is reduced as much as possible to limit our financial loss, so in order to do this we cancel and relist unpaid auctions as soon as the deadline is missed and our secondary payment option fails to create the order. To avoid further warnings and/or suspensions on your account, please ensure that all won auctions are paid for before midnight. If you have any questions at all regarding our policies or procedures, please contact our support team support@jobalots.com

Posted 6 months ago

“The weight of items isn't accurate making the delivery charge quite a lot more than the cost of the item. Also they have many single item auctions which could be bought for personal use yet vat has to be paid on it separately.”

Helpful Report

Posted 7 months ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 6 months ago

“Generally the experience is good but too many lots have items missing that are significant and not identified in the listing. There is a clear disclaimer to this effect but sometimes the missing part is significant and could clearly be identified. Hence, some lots are a gamble and the price has to be right to reflect that risk.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 7 months ago

“Returnees Items in usable condition 50-60%”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 7 months ago

“Not all of the items have the right bit’s with them and some of the items I put in the bin but it is a auction site.but 80per cent is good and packing could do with improving”

Helpful Report

Posted 8 months ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

“Good company to deal with, easy purchase and good delivery but disappointed with the product. They were advertised as shower curtains but the products are actually shower curtain LINERS, there is a difference, I feel a little mislead!!!”

Helpful Report

Posted 8 months ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we include on our listings that photo is for illustration purposes. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 8 months ago

“In general it is a good website. Customer services are very bad fro past experiences. I don't know why I get an option on this surevey Telephone communication - This is NON excisting. Only way to do any form of communication is via e-mail and this takes forever to get a proper answer. They changed their delivery of stocks to Yodel. I DO Not rate this courier at all. Their App and website are rather poor. You do not get proper delivery time slots - very short notice. Unlike DPD where you know when and proper time slots”

Helpful Report

Posted 8 months ago

Hi there, Thank you for leaving us feedback. We make sure that even if we only have email or chat as a form of communication we make sure to attend to our customer's queries or concerns as soon as possible. We appreciate your feedback with one of our couriers we are doing our best to deliver the orders as soon as possible and we cannot select a specific courier because this will depend on their availability. If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 8 months ago

“Lot of new lucky cats were in fact second hand and did not work bits missing and on off switch broken”

Helpful Report

Posted 9 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 9 months ago

“A lot of items missing, not like manifested. Sometimes can get other item in place, but when I'm bid I take attention to manifest and that increase my highest bid.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and the total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 9 months ago

“Shipping and packaging cost almost as much as the items I bought, I really like ordering from you, but shipping is just too much”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your feedback! Our shipping cost depends on the weight of the item and we charge our customers accordingly as we are also paying the courier to ship your parcels. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 9 months ago

“No comment”

Helpful Report

Posted 9 months ago

Hi there, Thanks for leaving feedback. We hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 9 months ago

“Some products that are on sale should be binned and not sold .its a gamble when you buy as somtime not the same as photo .or in a disgusting state when it's a returns .you don't get the tax and shipping cost when you get a refund”

Helpful Report

Posted 10 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 10 months ago

“you get unlucky most of the time...”

Helpful Report

Posted 11 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 10 months ago

“Good experience shopping but you could leave items for 24 hrs after winning. Some people are unable to pay immediately.”

Helpful Report

Posted 11 months ago

Hi there, Thanks for sharing your experience! We do indicate on our terms and conditions that all won bids must be paid before midnight the same day you won them. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews