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Jobalots Reviews

4.0 Rating 1,498 Reviews
73 %
of reviewers recommend Jobalots
Company Reviews Product Reviews
5
 Metrics Info
4.0
Based on 1,498 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Jobalots Reviews

About Jobalots:

Jobalots (as seen on Channel 4s Bidding Wars) is a European based liquidation company, specialising in trade to trade job lot pallets, job lot boxes (Mini Jobalots), wholesale, clearance, surplus, and overstock. Operating from our warehouses in the UK and Poland, our facilities have the capacity to supply Europe with over a million items on a monthly basis.

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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Very progressive with some great deals available,”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to doing business with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 6 months ago
Faisal S
Verified Buyer
“I recently had the opportunity to use this platform, and overall, my experience was quite positive. The checkout process is smooth. However, I did encounter some issues with communication. While the platform is user-friendly, reaching customer support was a bit challenging. Response times were longer than expected, and I felt that clearer communication regarding order status would enhance the overall experience. Despite the communication hiccup, I would recommend this platform for its great selection and ease of use. If they can improve their customer service, it could be an outstanding shopping destination!”
Helpful Report
Posted 6 months ago
Hi there, Thank you for leaving us feedback. We do apologise for this experience, we make sure to respond to our customer queries as fast as possible. Lately, we have encountered a high volume of queries and because of this some of the customer queries take some time before it fixed or responded to. We always make sure to improve our service to accommodate all of our customer's concerns. We will make sure that this will be improved. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.
Posted 6 months ago
Penelope C
Verified Buyer
“I really like JLI Trading but some things do annoy me. Having a white item displayed but the actual item is black or green. Why can't the correct colour be shown. Other than that I am quite happy with my purchases. Delivery is fast. Packed really well, maybe an excess of brown paper but I have a use for it.”
Helpful Report
Posted 6 months ago
Vasilij K
Verified Buyer
“in general, everything is good except when sellers sell unusable goods under the guise of a return (for example: a broken figurine or a blanket that was probably taken out of the trash (as if it had been lying on the street for a month) and so on)”
Helpful Report
Posted 7 months ago
Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 7 months ago
Julie P
Verified Buyer
“The only disappointment I have is the time it takes to receive parcels it a bit slow”
Helpful Report
Posted 7 months ago
Hi there, Thank you for your feedback! We make sure to deliver the parcel as soon as possible but sometimes due to a high volume of orders we encounter some delays. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 7 months ago
Olayemi D
Verified Buyer
“Good quality and great value for your money. JLI top notch.”
Helpful Report
Posted 7 months ago
Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.
Posted 7 months ago
Anthony M
Verified Buyer
“Very straightforward and easy to use”
Helpful Report
Posted 7 months ago
Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.
Posted 7 months ago
Jihad J
Verified Buyer
“Good sevices fast tracking fair fees”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 8 months ago
Brian M
Verified Buyer
“good value...descriptions not always 100% accurate”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 8 months ago
Gibson M
Verified Buyer
“I liked the products and they arrive fairly quickly considering its standard delivery. Areas of improvement should be a bit of respect for customers’ queries. I raised an issue that one of the products listed on the delivery record was missing and was just told bluntly that this has been checked and that it had been delivered. Luckily this was delivered following day. I also raised that of the 4 dresses I ordered, I received 2 correct ones. The other 2 were a different brand from the one I ordered and again this was not addressed. I had to settle for the alternative that I was given. Overall it is a good place to find supplies for reselling.”
Helpful Report
Posted 8 months ago
Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we’re really happy we could resolve this for you! If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.
Posted 8 months ago
Alexis T
Verified Buyer
“I have used it one time only. The issue I had and I emailed immediarly, could have probably get sorted if the emails didt take 3 days to be seen. But after being seen, Amy was back and forth with me all the time. I still had to go 3 times to Cardiff, that is 40min away from me, but at the end, I got my parcel. The site is quite easy to use. Overall experience, is good. Ahh...the phone number on the invoice also dors not work and there is no way to contact you over the phone.”
Helpful Report
Posted 8 months ago
Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you. We do apologise for the delayed response but we always make sure to get back to our customers as soon as possible. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.
Posted 8 months ago
Muhammad A
Verified Buyer
“Delivery charges is not right calculated”
Helpful Report
Posted 8 months ago
Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but the shipping charges are calculated at the checkout page and it is correct. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.
Posted 8 months ago
Muhammad A
Verified Buyer
“Items were good Fast delivery”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 8 months ago
Barbara A
Verified Buyer
“Communication needs improvement.”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your feedback! We aim to always respond to our customers as soon as possible and we always make sure to answer queries or issues accordingly. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 8 months ago
Anonymous
Verified Buyer
“Prompt delivery and always a good buy”
Helpful Report
Posted 8 months ago
Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.
Posted 8 months ago
Billel D
Verified Buyer
“I’ve received a wrong delivery but I’ve been refunded so you need to be sure that you send the right order thank you anyway”
Helpful Report
Posted 8 months ago
Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we’re really happy we could resolve this for you! If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.
Posted 8 months ago
Anonymous
Verified Buyer
“Some items come in very bad shape. But most of them are in good condition. I'm satisfied.”
Helpful Report
Posted 9 months ago
Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 9 months ago
David B
Verified Buyer
“Hidden delivery costs should be addressed”
Helpful Report
Posted 9 months ago
Hi there, Thank you for your feedback! There is no hidden cost because all the charges are calculated at the checkout. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 9 months ago
Mark J
Verified Buyer
“Great site in general, would be better if able to combine a few days orders into one, especially at a weekend when nothing gets shipped till Monday anyhow”
Helpful Report
Posted 9 months ago
Hi there, Thank you for your feedback! We do appreciate your feedback and we will raise this with our internal team for deliberation. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 9 months ago
Jacqueline M
Verified Buyer
“Would have been 5 stars but i have noticed that sometimes we’re getting charged for 5kg on things that should probably be 500g”
Helpful Report
Posted 9 months ago
Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about this. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.
Posted 9 months ago
Jobalots is rated 4.0 based on 1,498 reviews
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