Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“Trust me buying from jobsalot from 1 year+ I'm platinum member currently and i overall spend £15-20k on jobsalot It was far better before but its getting worst and worst day by day Customer satisfaction is 0 ZERO . I dont hate this platform but i have to give feedback so you can improve. I never complained about broken or faulty product ever, I only email for missing or random sh*t sent to me. I paid £3400 for 133 drones only 1 was sent completely different brand which i never saw on jobsalot before, they said "deal with it" in simple word Tons of broken but i know and expect that but should match the brand and models as described in description. Product are not even at same standard as it use to be , far more broken and random product sent ( then they reply its directly sourced ) it doesnt even match the description, I asked them if you bidding on 5 bed house and end up given 2 bed how would you feel ? Or pay for a cat & they end up sending you a Dog ? The customer sermakes no sense The description says a product but what you receive is not even the same. Why you even put a description if you not sending that ? Remove the pictures and titles completely then your T&C will make more sense Thank you”

Helpful Report

Posted 1 year ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we’re really happy we could resolve this for you! If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 1 year ago

“Most things I have bought have been great but I have bought 2 cordless items that don't work best part of £50 wasted.”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“All shoes in good condition just not one the same as the photos but still good quality”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 1 year ago

“Auction process is very good delivery quick BUT items are really poor quality rrp stated is way over what they should be and a gross overestimate at best”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“As much as I will love to give Jobalots 6stars, the delivery aspect is a lot frustrating. If Jobalot has unanimously given purchased goods to a courier company, it is their responsibility to ensure customers get back what they paid for. I paid for 2 identical items and got just one delivered and it’s not fair as it is a missed opportunity even if refund is made. The auto response sent after a complain is quite frustrating. You don’t tell a customer that an item has been scanned off your warehouse hence you don’t have to take responsibility if the delivery was ever made. It is an irresponsible stance to take. I have had refunds made in the past and I have also lost items without anyone getting back to me. Jobalots deserves better but don’t let the logistics mess up your good job. Find a way out and amend your auto response.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Befor was good now not good . No good delivery company pallet full with water stuff all open and missing 😕”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“At customer too many spoiled things are not worth it”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Decent overall However, wrong items were dispatched”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“I am pretty disappointed by the first pallet I have received. Mattresses came damaged from transport and packing and I will need to throw few away..!”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“A lot of damaged products but overall is ok”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“I found the process easy to negotiate. I hate being constantly logged out& having to log back in. I hate the popcorn bidding & think end time should be end time & let the best man win. It’s exploitative. Obviously love the bargain. Would recommend the site & would purchase again. Think the categories could be broken down in to smaller sub categories. Think postage costs could be reduced as well as being more eco friendly. A lot of unnecessary packaging. Why not combine costs?”

Helpful Report

Posted 2 years ago

Hi There, Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“My experience is generally good but 1 lot in about 4 does not match the description. The usual problem is missing items or someone having swapped a used item for the new one. To be fair, there is a disclaimer on the site for this so you just have to bear in mind that the lot could be rubbish.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Postage is too expensive not worth it for one item”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Half the things don't work”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you. We hope to make the next experience with us better. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com

Posted 2 years ago

“Quite new to this but found it great after first few orders. Last order disappointed as the make up concealer wasn’t new had been used so won’t be using it and also a rucksack has a name hand written on the inside, obviously the previous buyer did this and sent it back so it’s not the best as I wanted to offer it to my brother. Don’t know how he managed to do that having written inside it his details.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“I have used jobalot for a while. And haven’t had to throw many items away. But recently there has been many items missing or boxes not sent together. Customer service is slow and I feel the pro customer service should be for us all!! And the sending the items have been very slow recently”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“RRP prices are silly, almost everything over priced. When buying pallets be prepared to throw at least half of it in the skip as I should have been put there in the first place and never for sale. On the up side staff are very pleasant and there is money to be made you just need a good slice of luck. 😊”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Not really pleased is jus like lotteries even with brand new products I had problems, or missing orders from parcels (obviously refunded)”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“was better when pickup was free most cheap stuff is ok but had a few bad experiences with expensive items but overall ok`ish.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“My first purchase was a glass lamp which was a customer return so I expected there to be some damaged, I didn’t however expect to receive a box of broken glass that was beyond repair. I understand that items can have damage but to have paid for postage to receive something that went straight in the bin was disappointing. Surely jobalots would have known the extent of the damage as the glass was rattling in the box. Seems like a waste of effort and money on everyone’s part. I requested a refund for the postage but was declined. My second purchase was an electrical item which was in perfect condition. I think you need to be selective with purchases and not buy any customer returns that have the potential to be junk.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews