Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“The return policy feels like a rip off, can you also try and set up a shipment consolidation plan where it is easy to by multiple goods at once and pay one time instead of mulitiple delivery payment which ends up been expensive.”

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Posted 6 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“Quality of items was very poor.”

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Posted 6 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 6 months ago

“I think alot of the stuff that is sold is from temu from china and not very good quality. But some things are decent enough but alot of what I have bought I probably couldn't sell”

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Posted 7 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 7 months ago

“Standard delivery is taking longer than usual and Yodel drivers sometimes can just leave parcels outside your door”

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Posted 7 months ago

Hi there, Thank you for leaving us feedback. We make sure to ship the parcel as soon as possible and sometimes there are some instances that due to the high volume of the order it is a bit delayed. It is standard for couriers not to leave the parcel in an unattended place, you can contact the courier for additional delivery instructions. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 7 months ago

“I purchased a mobile phone and later found out it’s locked with a PIN number and google account”

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Posted 8 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 7 months ago

“Items often come damaged which is down to poor packaging so be careful. I have had some items smashed to bits. It's a complete lottery about 50% OK ,but be careful bidding too much on high value electrical items. The price bid does not include VAT and the postage quoted doesn't include VAT, so you end up paying considerably more than you bid. Very much buyer beware , and JLI are not intertsed in anything being returned even if damaged due to their poor packaging.”

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Posted 8 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

“My parcel was destroyed by your delivery service dpd sometimes last year and I sent you a message and pictures proving it. The order cost me £55 three items were included in the order but nothing was done about it . That wasn’t right by you”

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Posted 8 months ago

Hi There, Thanks for leaving us feedback. I have taken a look into this and it shows that our team already responded and explained everything about this issue. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 8 months ago

“So much of the electrical tools I've purchased broken beyond repair. The last purchase I made was for six refrigerator dishes there was only three .”

Helpful Report

Posted 8 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

“Delivery fees are terrible and take to long”

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Posted 8 months ago

Hi there, Thank you for your feedback! The delivery fees are calculated accordingly and all the estimated charges for the shipping are listed on the website, some of the delivery takes time especially if it's bulk or pallet. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

“Half of the items were broken or not working.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

“Packaging was to a poor standard, item was classed as returned stock but looked as though it ad been used”

Helpful Report

Posted 8 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 8 months ago

“Postage should be clear, as least estemated post,”

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Posted 9 months ago

Hi there, Thank you for leaving us feedback. The complete shipping charges and details are listed on our website and all postage is calculated at the checkout page. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 9 months ago

“Bought several things, all have had pieces missing or was completely broken. Not impressed They also use yodel, thieving sods, why use the worst courier available is beyond normal!”

Helpful Report

Posted 9 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 9 months ago

“In January 2024 I experienced a glitch in their oline bidding system whereby I was charged at my highest bid, rather than the bid that actually exceeded the previous bidder. I wrote to JLI using the email address given on their website and I supplied screenshots to evidence the problem. They did not reply. No wonder they are growing and making profit - overcharge your customers and get away with it and you will be quids in!!”

Helpful Report

Posted 9 months ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you. Our customer support is available 24/7 and once we receive your email we always make sure to respond to it right away. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 9 months ago

“Not great. I know the adverts are sold as customer returns but I didn’t realise they would be well used customer returns. I brought a sheepskin covered hot water bottle in a gift box and it arrived full of water. And a hose lock hosepipe that is mouldy and also full of water. Not honest adverts”

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Posted 11 months ago

Hi There, Thanks for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 11 months ago

“Unfortunately we tend to get items missing too often and while most of the time they get refunded they don’t always , they are also from brand new items not returns I can understand returns might have bits missing but brand new shouldn’t .”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback. I can see here that we have refunded the missing items on your order and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 1 year ago

“Don't buy thing you don really need,,, they are all advertised wrongly,,, waste of money and time and resources”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“A lot of things was broken”

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Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“Purchases are broken”

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Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“Your items are very expensive considering the quality of the items you source. Most of your items are made in China but you never disclosed it to the Customers. You allow people bidding for goods thinking they are of Western origin or standard only to receive a Chinese made products. Secondly all my items are for Africa Market and it will be unfair to pay Vat tax here and when you ship the items to Africa you have to pay Vat tax aswell. I was very upset when I came to know that you withdrew money from my account without my approval. I consider such action as unprofessional and dishonest. Mohamed Bashir.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving us feedback. Customer satisfaction is our top priority, so we’re sorry to hear about your poor experience with us. We source our products from various retailers, whose products are manufactured from countries around the world, so we do not indicate the country of origin on any of our listings. When exporting products you need to contact the tax authorities to work on claiming your VAT back from the export. About our automatic payment, it is included in our terms and service that all won bids must be paid before midnight and if you haven't manually checked out your winning bid/s by midnight, our auto-payment feature will attempt to take payment for your outstanding bids.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews