Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“£750 order still waiting for delivery 9 days later. Courier team failed to make themselves known to the occupants of the property. Jobalots do not care, the courier does not care. The products are good at good prices, but what good is that if you don't get the goods in timely fashion? Nearly £2k spent and this is how I'm treated. Highly disappointing.”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“Most of the items not functional and already opened ( I mean screws missing, etc) Very disappointed”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“Customer service from Amy was absolutely fine - my 2 star rating was about the actual listing itself and just because something is described as RAW or CUSTOMER RETURNS you can pretty much sell anything and there is no limit to how far from the advertised product it is. How you can sell a rebound net without the actual rebound net and say "oh but it said RAW" and our terms and conditions say it could have missing pieces... I think any right minded person would expect missing fixtures and fittings and possible damage to the frame but come on...the actual main bit of the listing to not be there ...that seems wrong”

Helpful Report

Posted 1 year ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we’re really happy we could resolve this for you! If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 1 year ago

“Having paid for the goods by midnight to prevent my account being compromised. The delivery from your 3rd party seller has still not arrived nor have I received any telephone calls from them. If I have a deadline to pay surely they should have a deadline to deliver.”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“Dear Jobalot, I was happy to buy these items (Order JL151923) from Jobalot. However I had a problem as I listed them for sale on my Amazon seller account. Two days after I listed them I received a counterfeit notification from Amazon. This severely affected my account health. Are these products really counterfeit products? Can you provide me any document that these products are authentic so that I can submit it to Amazon and correct my seller account health? The counterfeit notice from Amazon is below. I will be waiting for your reply impatiently. Thanks in advance. Best regards, Salih Timurtaş Hello, We removed some of your listings because we received a report from a rights owner that they may infringe the rights owner’s trademark. The rights owner communication about the alleged infringement and the listings we removed are at the bottom of this message. Why did this happen? We received a report from a rights owner that one or more of your listings are inauthentic. Listing content infringing on the intellectual property of others is against our policies. We’re here to help. If you need help understanding why your listings may infringe the intellectual property rights of others, please search for “Intellectual Property Policy” in Seller Central Help (https://sellercentral-europe.amazon.com/gp/help/external/201361070). How do I reactivate my listing? Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing. Have your listings been removed in error? If you have never sold or listed the product, please reach out to us and tell us. If you think that the rights owner has made an error in sending the notice, please reach out to the rights owner and ask for a retraction of the notice. To retract the complaint, the rights owner must send the retraction to us at notice-retraction@amazon.co.uk or use the retraction function in Brand Registry. These are the rights owner’s contact details: beautyqueen.uk@outlook.com beautyqueen.uk@outlook.com We can only accept retractions if the rights owner clearly states that they made an error. For any other reason, please explain to us why you were warned in error so that we can investigate the case. ASIN: B071F1CGYS Title: Docolor Makeup Brushes Sets 16piece,Premium Synthetic Professional Makeup Brushes with Rainbow Box,for Face Foundation Blending,Blush,Concealer,Hightlight,Eyeshadow,Eyeline,Lip Brush Infringement Type: Counterfeit Trademark: UK00916658593 Complaint ID: 9014174582 Rights Owner Communication: This listing was created by myself,the trademark is mine. This seller is selling the fake products. 这个店铺跟卖我的链接并且售卖假货，欺骗客户 Sincerely, Seller Performance Team https://www.amazon.co.uk Amazon.co.uk You can view your account performance (https://sellercentral-europe.amazon.com/performance/dashboard?reftag=email_warn) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS: https://itunes.apple.com/us/app/amazon-Seller/id794141485 -- Android: https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en”

Helpful Report

Posted 1 year ago

Thank you for your message. We are only able to provide the invoice which lists product auction titles and their respective SKUs, which you can provide to the marketplace alongside the manifest (please find a link to the manifest finder here https://jobalots.com/pages/manifest-finder). In our terms of service in section 3. r) it states: When selling goods through third-party marketplaces, you will need to contact the rights owner prior to listing in order to gain written authorisation to sell through that platform. You can view the full terms of service here: https://jobalots.com/policies/terms-of-service We would recommend contacting the rights owner or brand directly about this claim regarding the products. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Although bidding is fun and some of item you may win at low prices but its like drawing lucky ticket as some of customer returns are completely worthless and should have gone straight to bin. I would request JLI to not include item that more than 25% of parts are missing or beyond repair. People end up paying almost 60% of actual price and item turned out to be trash. I have experience that multiple time thus the two star.”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“most of things that i ordered are broke or missing parts.”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“I buy some staf. Money gone of my bank. Staf never not come to me. Sory not good”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“Not everything that glitters is gold, that as much yhat I could say, experience that business for yourself.”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“i purchased a lot of items last year off this site 8000 to 10000 pounds worth had a few problems items ,missing etc and was hoping it might have changed but it hasnt i purchased few things this year and should have listened to my gut boxes were all sealed so there was no way it was the postage service but there were 8 items missing on one listing ,so asked for a review it then went to there refund department and there quote was the auction could be +/- 10% so if you purchase 80 items which i did it seems coincidental that 10% is missing so no refund arranged so will not use again there are plenty of other places to source virtually the same items from so why waste your monies and pay to not recieve these items you have been warned !!!!!”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“I don't understand your bid action l try to contact with you about the issue but my massage is error all the time”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“Usually quite good but some clothing and footwear items could do with someone putting the sizes on them as there have been times I wanted to bid but as there was no size I was put off as they were for my personal use.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 1 year ago

“My purchase has never been delivered, when I emailed you, I have been told its waiting for the collection from the depot. Never was sent an email confirming the time and date of collection, nor a card was left to notify me of a missed delivery. Not acceptable.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we’re really happy we could resolve this for you! If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 1 year ago

“Fast delivery however the item was misleading the photos looked like there were no wires shown as in it was wireless and that isn’t the case”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“I receive aloot items broken or cut or missing peaces. Normaly need to present what you have on the box not what you can buy from bra d new. John pye is do like this. Is tru the price is more accessible but Is not trustable for me. I spend ready aloot and I receive the brokens items. I don't liked. Tha k you”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. We hope this information will help inform your future orders.

Posted 2 years ago

“All three of my returned items were actually broken, garden shears in three pieces in the box, glass shattered on my lanterns and soap dispenser didn't work at all. Very disappointing”

Helpful Report

Posted 2 years ago

Thanks for leaving us feedback. I've looked into this and I can see that this falls into the condition description advertised on the listing: Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. We hope this information will help inform your future orders.

Posted 2 years ago

“The concept of turning it into an online marketplace has ruined the experience of the website. Really not a fan of it at all and from what I've seen most of the marketplace auctions tend not to hit the reserve amount either so doesn't seem to be working all that well to have your own auctions and that of other traders under one website.”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Not bad but very risky at least half of what you you buy will be trash. Most lots arrive very badly packaged causing lots of damage. and many many things will be missing. Brand new items seem the worst. You can find some bargains but have to work through loads of trash to find them.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Fantastic in theory, but the quantity of unsellable items when I buy customer returns is frankly ridiculous. When you buy a lamp, and just receive the cable, it's beyond a joke, yet there is no point in complaining because you know the answer will be terms and conditions quoted at you. Plus the amount of items I have to resell as spares and repairs is way way too high. The only reliable items to buy are Brand New.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Item I purchased was a cheaper brand than was shown refused a refund”

Helpful Report

Posted 2 years ago

Hi there, Thanks for leaving us feedback. Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. We hope this information will help inform your future orders. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews