Dear Jobalot, I was happy to buy these items (Order JL151923) from Jobalot. However I had a problem as I listed them for sale on my Amazon seller account. Two days after I listed them I received a counterfeit notification from Amazon. This severely affected my account health. Are these products really counterfeit products? Can you provide me any document that these products are authentic so that I can submit it to Amazon and correct my seller account health? The counterfeit notice from Amazon is below. I will be waiting for your reply impatiently. Thanks in advance. Best regards, Salih Timurtaş Hello, We removed some of your listings because we received a report from a rights owner that they may infringe the rights owner’s trademark. The rights owner communication about the alleged infringement and the listings we removed are at the bottom of this message. Why did this happen? We received a report from a rights owner that one or more of your listings are inauthentic. Listing content infringing on the intellectual property of others is against our policies. We’re here to help. If you need help understanding why your listings may infringe the intellectual property rights of others, please search for “Intellectual Property Policy” in Seller Central Help (https://sellercentral-europe.amazon.com/gp/help/external/201361070). How do I reactivate my listing? Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing. Have your listings been removed in error? If you have never sold or listed the product, please reach out to us and tell us. If you think that the rights owner has made an error in sending the notice, please reach out to the rights owner and ask for a retraction of the notice. To retract the complaint, the rights owner must send the retraction to us at notice-retraction@amazon.co.uk or use the retraction function in Brand Registry. These are the rights owner’s contact details: beautyqueen.uk@outlook.com beautyqueen.uk@outlook.com We can only accept retractions if the rights owner clearly states that they made an error. For any other reason, please explain to us why you were warned in error so that we can investigate the case. ASIN: B071F1CGYS Title: Docolor Makeup Brushes Sets 16piece,Premium Synthetic Professional Makeup Brushes with Rainbow Box,for Face Foundation Blending,Blush,Concealer,Hightlight,Eyeshadow,Eyeline,Lip Brush Infringement Type: Counterfeit Trademark: UK00916658593 Complaint ID: 9014174582 Rights Owner Communication: This listing was created by myself,the trademark is mine. This seller is selling the fake products. 这个店铺跟卖我的链接并且售卖假货，欺骗客户 Sincerely, Seller Performance Team https://www.amazon.co.uk Amazon.co.uk You can view your account performance (https://sellercentral-europe.amazon.com/performance/dashboard?reftag=email_warn) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS: https://itunes.apple.com/us/app/amazon-Seller/id794141485 -- Android: https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en