i purchased a lot of items last year off this site 8000 to 10000 pounds worth had a few problems items ,missing etc and was hoping it might have changed but it hasnt i purchased few things this year and should have listened to my gut boxes were all sealed so there was no way it was the postage service but there were 8 items missing on one listing ,so asked for a review it then went to there refund department and there quote was the auction could be +/- 10% so if you purchase 80 items which i did it seems coincidental that 10% is missing so no refund arranged so will not use again there are plenty of other places to source virtually the same items from so why waste your monies and pay to not recieve these items you have been warned !!!!!