“Poor service. An inexperienced person came to check loft, didn't even look around the space. No torch to look, just used his phone. Was advise no bee or wasp nest were in lost. Contacted company to ask for a discount as no work was carried out but was refused.”
“I asked for their service last year and paid them in full. But they haven't fix the bee nest
in my property until now the bee's still buzzing around.”
“It was lovely that a staff memeber came out of his way to check if we had a wasp infeatirarion in our garden. However we were charged way too much money when he didn’t really do anything at all, a bit of a rip off to be honest, we obviously refused to pay as it was wrong.”
Hi,
Thank you for your review. If our member of staff was lovely and you refused to pay why would this warrant a 1 star review. In our opinion that seems very harsh.
Sam Devereux - General Manager.
“This company removed a tiny wasp nest and advised us that it had been unused for a number of years. They then charged full price for the removal.
While they removed the nest as agreed, the price was very excessive. They refused to consider any reduction in the price and as a result I would not use this company again.”
“I cancelled the visit for wasp nest within the 24 hour period. The waiting time had been 5 days due to heavy demand and I was able to get someone else. However they still have not refunded me my payment despite numerous emails and voicemails . They do not respond. I am very disappointed with this company as you can imagine they have gained £45 for doing nothing”
“Young guy turned up been on job one month, no protective clothing and hired van, couldn’t find nest in garden despite 100’s wasps flying everywhere in the grass. Decided he couldn’t help, asked about the money I’d already paid said nothing to do with him contact the office! Rang the office very unhelpful said I needed to put complaint in writing, e mail not acceptable (?)! After writing was offered an insulting £5 back from original £120 ( can’t remember exact amount charged) eventually after several attempts gave me back half from memory ( this was from last summer ). This company promotes itself as local, friendly and efficient none of which I found to be accurate, complete rip off, recommend you avoid them like the plague!”
“Quite honestly we do not think he did anything to solve our problem.
He was quite rude, he was not at all interested in our problem or any potential problems, and the problem did not go away,”
“I didn't expect JG Pest Control to turn out to be the pests. Watch out for the VAT scam (they add VAT at the last minute) on top of an already overpriced service. Don't worry though, if you aren't happy the two guys will refuse to leave your home until you have paid. Not very professional and particularly worrying when you think of vulnerable people where these sorts of intimidation tactics can be very upsetting.
I recommend you find somebody else and only use this company if you have no other choice.”
“Asked the Gloucester depot to remove a bees nest from our roof. Warned them that we have had bats nesting in the roof that might prevent them from treating the bees nest. Assured over the phone that they could "certainly do something" before taking payment of over £150 in advance. Attended site for all of 10 minutes and said they couldn't do anything because we had bats nesting in the roof! HQ has since refused to refund us save a pitiful token amount. Terrible from start to finish.”
“They came once to my property to visit for foxes, and took money for 3 visits only came once and never bothered booking for a follow appointment. They did this for my other property for Rodent control, and really bad customer service”
“We paid 250.00 that’s a lot of money to sort out bed bugs out we wasn’t swarmed with them but we had tried to deal with them ourselves fir over a year we was getting maybe 60-80 a week using spray ourselves this went down to 30 week so we paid jpg pest control had to find somewhere to go for 8 hours why they did it and they let us down waste dey then they rebooked is came out promised that it kills them and they never come back after 4 weeks we were only seeing 10 a week they came out resprayed I checked my cameras and the bloke was literally here 10 mins sorry how can you call that repeating the spray we are still getting them now 7 months later not a lot maybe 3-4 month don’t waste your money get a proper company in like rentokil we wasted 250 on this company and they lie they can’t get rid them I’m so annoyed I tried emailing and phoning but they don’t want to know”
“PESTILENTIAL COMPANY; STEER WELL CLEAR!! Highly disreputable dishonest company, bullyboy sharp practices, hell -bent on fleecing people. Do not use them. We made an appointment but the gormless John failed to ring on our doorbell and didn’t bother calling us to say he was outside but just left. Later that day JG slapped us with a 50% cancellation charge of over £200 with threats of prosecution even though it was THEY who messed up the appointment, despite Sebastian in their sales department confirming the same day cancellation fee is £95 and even though we showed them CCTV footage of John standing outside our door, not ringing our bell and then leaving. They deploy a relentless army of motivated money
Mercenary, unreasonable, money-grubbing people. We would rather have domestic pests in our home than this malevolent lot.”
“Expensive but we were desperate as about to go on holiday. They solved our problem but at the expense of waiting in all day on four occasions when they failed to turn up. I requested a partial refund for the inconvenience. I was told a manager would call back but never happened. I was asked to write with details of the missed incidents but my letter was ignored. Eventually offered 10% off my next purchase which I assumed to be intended as an insult - I shall never use them again..”
“Paid £155 for what I thought was removal of a wasp nest. Speaking to the guy who visited my home I was informed that nest was too big and active to remove same day so it would be treated and then they would come back to break down and remove 1 week later. On phoning them to arrange removal I was informed that this was an extra service so I would have to pay again. Have now got someone treating and removing for £40. JG are a total rip off. Paid through the nose for half a service. Would definitely not recommend.”
“A very poor experience with this company.
Paid 421 for cockroach treatment which supposedly came with a 3 month guarantee. The technician visited and sprayed. A week later and still no discernible difference. Other companies provide spray, bait and traps for literally half the cost.
I found the company unwilling to discuss the effectiveness of their treatment or provide any follow up advice or support.
I have since decided to give up on them and use another company. Have telephoned today requesting cancellation of a future appointment and refund. Company has been purposely difficult and obstructive.
Would definitely never use again.
Avoid.”
“Con artists. Don’t use. Paid to have miner bees exterminated from front lawn as have a baby. Two visits from company did nothing at all to the bees. Refused a third visit despite ‘guaranteeing’ work for 3 weeks and then told us to do work ourselves. Now ignoring repeated requests for a refund. Don’t use this company.”
