“Extremely expensive. I paid 240 pounds for the treatment. I was said the whole building was going to be inspected, my whole property inspected and any holes found sealed, none of that was done. The only thing i got was a guy putting traps that i can do by myself. He didnt even put traps behind the sofa because he said that was very heavy to be moved. 240 pounds for that seriously???????”
“Masquerades as a local company.
Charged £120 to survey a garage roof before quoting an eye watering £1300 to do the job. The expert surveyor clearly doesn't understand that rough timber is essentially porous.
Another certified company completed the job for £168 with a written guarantee.
Avoid these ripoff merchants.”
“It took 9 weeks to clear the property from rodents but it was successful so I am very pleased with the service.
The visits were always as said on the day and time.
The technicians were polite and helpful.”
“Absolute fraudsters. DO NOT USE! Complete rip off merchants. Charged us £300 to put a bit of poison down then as per the other reviews below, cannot get hold of them after.”
“Rubbish, DO NOT USE THESE GUYS, any decent review must be self written! Worst service from survey to execution. Then follow up was just constantly pushed back. Very unprofessional and horrendous to deal with. Dismissive on the phone and will never recommend to anyone”
“This company is basically a con. Paid £600 for mice treatment which they promised 3 visits but after 1st visit they wouldn't do the 2nd one, cancelled me 6 times with various excuses. Even the 1st visit the guy only spent 3 mins by dropping some boxes and left, very unprofessional especially for this kind of money I spend. Demanded for full refund but not expecting they will respond so will report this company as fraud.
Also impossible to talk to them after sales guy sold their service to you. Have to use email / whatsapp but often no response / not answering questions.
Don't be fooled by their good review on google like me, now I know most of them must be fake.”
“The operative was polite, very professional and the treatment for bumble bees in the cavity wall worked.
However, the administrative team booked the job as "wasps" and repeatedly sent information documents via email in an invalid format and I was never able read them. Also the bit of safely moving bees was never on the radar. May be it was not a possibility with a nest in the cavity wall. But”
“Please dont fall for this team of con-artists like I did. They quote a good price but demand up front payment.
When they have your money, they dont show up, every day a new excuse. After about a week, i demanded a refund. They said they would refund me no problem, i've waited 2 weeks and guess what? No refund, phone them, they say they processed it, talk to your bank.
Its ridiculous, like im supposed to believe this company. Took my money, didnt show up and now wont give my money back.”
“Job was done as expected. Only thing I'd recommend on improving on is communication. I got sent an email informing me the job was done approximately four hours before the agent arrived.”
