Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,903 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

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“Delivered as promised on time ready for decorator. Thanks”

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Posted 5 years ago

“Always incredibly helpful in getting samples and fabric ordered quickly. And now we discover a great quality make up.”

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Posted 5 years ago

“O tecido corresponde exactamente ao que é anunciado no site. O site está bem organizado. A entrega não correu muito bem pois a transportadora não entregou no endereço de destino alegadamente porque o destinatário não existia o que não está correcto. Foi dado um novo endereço de entrega e a encomenda foi entrega no dia seguinte mas o pacote tinha sido dobrado durante o transporte e o tecido vinha enrugado. A transportadora terá de ter mais cuidado .”

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Posted 5 years ago

“Lovely blinds! Brilliant, easy ordering via the website, well made product and just perfect for our hallway. Thank you.”

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Posted 5 years ago

“I always use this company - can't fault Jane Clayton although not so keen on the new look website - the colours don't seem as clear.”

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Posted 5 years ago

“Excellent and reliable Seller. Fast shipping and great service. Thank you”

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Posted 5 years ago

“Horrendous customer service . I have been trying to make some sort of contact with this company for 3 days now . They have accepted an order and payment for goods they are unable to fulfil . They do not answer emails , they do not answer calls nor do they phone back . I would avoid I am afraid . I am at my wits end and hope this might make them notice me ?”

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Posted 5 years ago

“Communication was really good as fabric was delayed. Excellent quality cushions. Would definitely use again.”

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Posted 5 years ago

“Excellent. Easy to use website. Very helpful staff and excellent communication on delivery times etc. Very pleased. Will use again and recommend”

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Posted 5 years ago

“Very good experience in communication and product arrival. Would highly recommend them.”

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Posted 5 years ago

“A big thank you to Myfi for her amazing customer service :) so helpful, prompt and polite. It’s been a pleasure purchasing wallpaper from you - can’t wait for my decorator to arrive.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Very helpful, found me more rolls of wallpaper in same batch and delivery was very quick. Thank you!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Gorgeous quality fabric as expected from this trusted seller. And put me at ease when I enquired out my order.”

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Posted 5 years ago

“Easy to order online, superb range of high quality fabrics and promptly produced, beautiful quality curtains, I am enormously impressed and would use them for all future curtains.”

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Posted 5 years ago

“Super easy to use the web shop. Fast delivery!”

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Posted 5 years ago

“Love the blind we had made for our daughters nursery. It finishes the room off beautifully. We will now have to change the curtains so it matches nicely. Thank you.”

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Posted 5 years ago

“Great service from start to finish. Your website is easy to use, the instructions for measuring were clear and the finished curtains are really lovely. Well done to all involved. We are delighted with the look!!”

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Posted 5 years ago

“Great prices and helpful staff provide a useful tool to update a home. Telephone calls may be slow to get through but they do return your call, so be patient, it's worth the wait.”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,903 reviews