Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,903 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 3 wallpaper samples of Casamance Johara wall paper, unfortunately only 2 off arrived. Emailed Myfi who contacted the supplier who said they would send express delivery, unfortunately still didn't receive the 3rd sample, this happened a few times until Myfi made various calls to be told out of stock of particular sample, undeterred Myfi battled! to get my sample which did eventually arrive & glad I waited as that was the colour eventually chosen, the wallpaper was ordered & arrived within approx 3-4 days. Thank you.”

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Posted 5 years ago

Thank you for your review, Yvonne! We are pleased to hear that we were able to offer an excellent service! We look forward to hearing from you again soon.

Posted 5 years ago

“Very efficient service from Jane Clayton. Received my Sanderson fabric the following day and loved them x”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“Excellent customer service, the product ordered was originally not in stock but I was notified straight away and given an idea of the expected date plus an option to refund if I preferred. The product was then delivered much sooner than the expected date.”

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Posted 5 years ago

Thank you for your review, Helen! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Great correspondence and wallpaper arrived earlier than expected. Thank you.”

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Posted 5 years ago

Many thanks for your kind review!

Posted 5 years ago

“Quick delivery and competitive prices. Would recommend.”

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Posted 5 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“Absolutley fantastic service from this company and especialy Robert who we have been dealing with. Cant recommend this company enough.”

Jane Clayton 5 star review on 27th October 2020

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Posted 5 years ago

“Excellent service- I ordered over the phone on Monday and my material arrived the next day. I would definitely use the company again”

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Posted 5 years ago

“I had some roman blinds made. Very good work and wide choice of fabrics. I also thought the price was very good. Thank you.”

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Posted 5 years ago

“Very helpful over the telephone and when product arrived we were very pleased.”

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Posted 5 years ago

“My order was delivered within 24 hrs of ordering and the packaging was very robust so that there was no risk of the rolls being damaged in transit. The prices were extremely favourable too. I would thoroughly Recommend using Jane Clayton !”

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Posted 5 years ago

“Super quick delivery time and well packed. Wallpaper excellent quality and price more expensive elsewhere. Will definitely shop with you again”

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Posted 5 years ago

“Excellent service and price. Have ordered from Jane Clayton before and wouldn't hesitate to do so again.”

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Posted 5 years ago

“Very efficient delivery of fabric and good communication and prompt return of emails.”

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Posted 5 years ago

“The materials are always nice but my last order was delivered to the wrong address and the courier didn’t leave a note or anything so had to find out where it was myself. Maybe you should consider using a different courier service as most of your fabrics are expensive and that’s a lot of money to lose if orders go missing.”

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Posted 5 years ago

“Beautiful curtains, perfectly made. Delivery was just over 4 weeks and came with the wrong curtain hooks. However new hooks were dispatched immediately, once notified. Extremely happy with the finished look.”

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Posted 5 years ago

“Very good selection of wallpapers at competitive prices. Prompt contact from Jane Clayton when delivery was delayed. In all a very good service.”

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Posted 5 years ago

“Excellent service, helpful when I had problems with the discount code. Prompt delivery of the wallpaper.”

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Posted 5 years ago

“Excellent service, wide choice of fabrics. Delivered well wrapped and within the estimated delivery time. Would definitely recommend”

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Posted 5 years ago

“I have not received anything from you. The delivery has been so long and I have not been kept informed of the delivery status.”

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Posted 5 years ago

“Très bonne communication sur la livraison des produits”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,903 reviews