Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,284 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th September 2025

445

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far very impressed with the service. Will review properly when I receive the curtains! Thanks”

Helpful Report

Posted 2 months ago

“Absolutely excellent service and quality items”

Helpful Report

Posted 2 months ago

“Excellent service. I ordered samples of wallpaper and curtain material first - both dispatched and received within a couple of days after speaking to a very helpful person on the phone. I then went ahead and ordered wallpaper and curtains to match. Wallpaper received again very promptly - excellent quality. The curtains I knew would take a few weeks, but once received were lovely and beautifully made. Couldn't fault Jane Clayton and would use again.”

Helpful Report

Posted 2 months ago

“Excellent speedy service.”

Helpful Report

Posted 2 months ago

“I Love them, I Love them all. Now we have to figure it all out :)”

Helpful Report

Posted 2 months ago

“A satisfied customer, will use Jane Clayton & Company again no problem. Thank you”

Helpful Report

Posted 2 months ago

“Fast, efficient service, as always. Fabric well packaged in case of rain.”

Helpful Report

Posted 2 months ago

“Great service. Kept me informed every step of the way as there was a slight delay in order, however wallpaper turned up earlier than expected. Very happy and would recommend to friends.”

Helpful Report

Posted 2 months ago

“Quality product and fatastic service ,”

Helpful Report

Posted 2 months ago

“I have bought several pieces of fabric from Jane Clayton and have been delighted with all of them. The service is good, they keep in touch and keep you informed, and are always helpful.”

Helpful Report

Posted 2 months ago

“Very pleased with wallpaper quality and price and it was really good to be able to get free samples to try out at home first. Company were very easy to deal with and deliveries arrived promptly.”

Helpful Report

Posted 2 months ago

“Nice company, we bought two rolls of wall paper and they arrived the next day!”

Helpful Report

Posted 2 months ago

“the item is first class i am delighted looking to buying some thing else in the future thank you charles mcneilly”

Helpful Report

Posted 2 months ago

“Very good products I’am very happy with your service.”

Helpful Report

Posted 2 months ago

“Lovely wallpaper,and delivery so swift would use this company again many thanks”

Helpful Report

Posted 2 months ago

“I've ordered from Jane Clayton a number of times. Fabric always arrives on time. They communicate well and there's a wide variety of amazing fabrics to choose from. Highly recommend!”

Helpful Report

Posted 2 months ago

“Ordered some samples - arrived very promptly- excellent service”

Helpful Report

Posted 2 months ago

“The quick posting of free samples is so appreciated. Many thanks to the wonderful team!”

Helpful Report

Posted 2 months ago

“Excellent customer service. The lady on the telephone was such a great help by ensuring my delivery was received on time. She was very kind and caring. My wallpaper is beautiful. Would really recommend this company!”

Helpful Report

Posted 2 months ago

“Excellent service. From receiving samples to the chosen fabric arriving it was 5 days. Would highly recommend.”

Helpful Report

Posted 2 months ago

Jane Clayton is rated 4.8 based on 10,284 reviews