Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,108 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 11th June 2025

442

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the Asiatic Rug I purchased for the study-the colours are muted and form a contrast to the wood and surroundings. I would definitiely buy another. The customer service was helpful and timely.”

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Posted 4 months ago

“Lovely fabric, fast delivery, I had a small issue with it , the team responded very quickly and efficiently . Would use this company again. Many thanks.”

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Posted 4 months ago

“Wallpaper arrived a couple of days following the date of orderering, the product is of excellent quality, true to print.”

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Posted 4 months ago

“Prompt and efficient service”

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Posted 4 months ago

“I have used the Company many times over the years and can testify to their excellent customer service and client communication. Faultless.”

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Posted 4 months ago

“Fantastic service Efficient & helpful Thank you”

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Posted 4 months ago

“Very happy with service. I'd always check here before going anywhere else.”

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Posted 4 months ago

“Spoke to customer services beforehand they were very helpful. Bought a beautiful wallpaper arrived earlier than predicted in excellent condition”

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Posted 4 months ago

“Quick and easy delivery of wallpaper samples.”

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Posted 4 months ago

“The next work day delivery thing is amazing!”

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Posted 4 months ago

“Ordered fabric samples & they arrived promptly still no decision made!”

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Posted 4 months ago

“Lovely wallpaper.!! It was reasonably priced & arrived super quick. Would definitely buy from here again.”

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Posted 4 months ago

“Excellent service-good fabric at the best price and very fast turnaround. Thank you”

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Posted 4 months ago

“The wallpaper we ordered arrived quickly and was well packaged. It was on offer so very much cheaper than other places we tried.”

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Posted 4 months ago

“Fabric sample, arrived as ordered and on time”

Jane Clayton 5 star review on 6th March 2025

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Posted 4 months ago

“Great service Samples arrived very quickly Lovely quality paper- so hard to choose my favourite!”

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Posted 4 months ago

“Speedy service. Delivered with-in 2 days from ordering. Always good to use independent companies rather than big nationals.”

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Posted 4 months ago

“Excellent service in every way. Received a damage roll, no problem with a refund and returned a roll and again no problem.”

Jane Clayton 5 star review on 5th March 2025

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Posted 4 months ago

“This was my 3rd purchase from Jane Clayton. I found the business consistently provides a very reliable service with top quality products, helpful communication and speedy delivery from the UK to New Zealand. I highly recommend purchasing from Jane Clayton.”

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Posted 4 months ago

“Happy to recommend to friends for quick and efficient service.”

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Posted 4 months ago

Jane Clayton is rated 4.8 based on 10,108 reviews