Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,015 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,015 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful over the telephone and when product arrived we were very pleased.”

Helpful Report

Posted 5 years ago

“My order was delivered within 24 hrs of ordering and the packaging was very robust so that there was no risk of the rolls being damaged in transit. The prices were extremely favourable too. I would thoroughly Recommend using Jane Clayton !”

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Posted 5 years ago

“Super quick delivery time and well packed. Wallpaper excellent quality and price more expensive elsewhere. Will definitely shop with you again”

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Posted 5 years ago

“Excellent service and price. Have ordered from Jane Clayton before and wouldn't hesitate to do so again.”

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Posted 5 years ago

“Very efficient delivery of fabric and good communication and prompt return of emails.”

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Posted 5 years ago

“The materials are always nice but my last order was delivered to the wrong address and the courier didn’t leave a note or anything so had to find out where it was myself. Maybe you should consider using a different courier service as most of your fabrics are expensive and that’s a lot of money to lose if orders go missing.”

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Posted 5 years ago

“Beautiful curtains, perfectly made. Delivery was just over 4 weeks and came with the wrong curtain hooks. However new hooks were dispatched immediately, once notified. Extremely happy with the finished look.”

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Posted 5 years ago

“Very good selection of wallpapers at competitive prices. Prompt contact from Jane Clayton when delivery was delayed. In all a very good service.”

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Posted 5 years ago

“Excellent service, helpful when I had problems with the discount code. Prompt delivery of the wallpaper.”

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Posted 5 years ago

“Excellent service, wide choice of fabrics. Delivered well wrapped and within the estimated delivery time. Would definitely recommend”

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Posted 5 years ago

“I have not received anything from you. The delivery has been so long and I have not been kept informed of the delivery status.”

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Posted 5 years ago

“Très bonne communication sur la livraison des produits”

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Posted 5 years ago

“The first time I ordered I was delighted the second time the size of the roll had shrunk so I had less paper!”

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Posted 5 years ago

“Excellent service and I wouldn't hesitate to use this company again.”

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Posted 5 years ago

“The after sales costumer service was great! I couldn’t have asked for a better experience. I also had some tailored products and the quality of the work was amazing.”

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Posted 5 years ago

“Really good service. Received my wallpaper very quickly and also the sample service is great. With wallpaper its really important to be able to feel the paper and see how it looks in real life. Came across quite a lot of wallpaper sites that did not send samples, so was one of the reasons I chose Jane Calyton. Also you had the nicest selection of styles and patterns. Very happy with my purchase.”

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Posted 5 years ago

“Extremely efficient service. For purchase and delivery. Have had some previous problems with ordering on line where my post code was not recognised and I had to make a telephone order. Staff friendly and helpful. Jane Clayton is my first search for all my paper and fabric needs. Definitely recommend them.”

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Posted 5 years ago

“Was worried about placing a pricey order but this company was one of few I could find making traditional corded blinds. Communication initially a bit sporadic ( I think they were under pressure with volume of orders at the time) but once I did place the order, process very smooth... my blinds are AMAZING quality and arrived much sooner than I had expected. So glad I persevered initially with this company as the finished product is fabulous. Will definitely use again ....”

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Posted 5 years ago

“Great quality, perfect size and good value for money. We buy all our made to measure from you guys!”

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Posted 5 years ago

“Excellent service at competitive prices. Will buy from Jane Clayton again.”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,015 reviews