Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,898 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely in love with our wallpaper The quality and finish is beyond amazing xx”

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Posted 5 years ago

“Received beautiful fabric very quickly well packaged, blinds already made and hung and really pleased”

Jane Clayton 5 star review on 18th November 2020

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Posted 5 years ago

“Really pleased with my purchase. Some delay in despatch, which was the same everywhere. I ordered another roll on Sunday and it arrived on Tuesday - excellent service and the price was great too. Highly recommended! Will use again.😊”

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Posted 5 years ago

“We were kept up to date when our wallpaper was delayed and then received it on the date advised to us. Very good service and our Lewis and Wood paper was as lovely as we hoped.”

Jane Clayton 5 star review on 17th November 2020

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Posted 5 years ago

“Very efficient and professional service. Always friendly and quick to respond to any telephone queries...”

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Posted 5 years ago

“five stars”

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Posted 5 years ago

“Samples were delivered promptly and the fabric I ordered arrived really quickly and well packed too. Would recommend and would use again.”

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Posted 5 years ago

“Excellent range of fabrics, competitive prices and fast delivery”

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Posted 5 years ago

“Consistently excellent service”

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Posted 5 years ago

“I always receive good service from Jane Clayton. Excellent products at good prices!”

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Posted 5 years ago

“Very easy to order and quick delivery. Will use again.”

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Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

“no problems with service and delivery was quick - love the wall paper”

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Posted 5 years ago

“Great service over the last year. Competitively priced. Importantly for me, have used the email service to query a few things, and received prompt, very helpful responses.”

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Posted 5 years ago

“Customer Service were very helpful and prompt”

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Posted 5 years ago

“Prompt delivery. Would definitely recommend.”

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Posted 5 years ago

“Excellent customer service. Goods were received really quickly.”

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Posted 5 years ago

“Initially the service was terrible, I tried calling 3 times after I'd placed an order to change the size of fabric. I emailed a couple of times and got no response, I even sent a message on Instagram, then finally, when it was too late, someone called me back 24 hours later to let me know it was too late. They need someone to answer calls as it's very important people can speak to someone in a hurry. The items I ordered were delivered very quickly and I was happy with the fabrics. They just need to work on the customer service side.”

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Posted 5 years ago

“Another great shop at Jane Clayton! This time kitchen wallpaper and fabric to make some new blinds for the living room. Excellent prices but also super fast free delivery, even when one of the wallpapers came from Sweden! I had a query on what paste to use for the Swedish paper and my phone call was answered promptly and the super friendly, helpful member of staff was able to give the information I needed straight away - Thank you. Highly recommended.”

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Posted 5 years ago

“Ordered curtain fabric. Expected in this present climate a delivery delay. Couldn’t believe how quickly it arrived, within two days. Excellent service.”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,898 reviews