Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,247 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,247 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th November 2026

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service”

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Posted 5 years ago

“no problems with service and delivery was quick - love the wall paper”

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Posted 5 years ago

“Great service over the last year. Competitively priced. Importantly for me, have used the email service to query a few things, and received prompt, very helpful responses.”

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Posted 5 years ago

“Customer Service were very helpful and prompt”

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Posted 5 years ago

“Prompt delivery. Would definitely recommend.”

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Posted 5 years ago

“Excellent customer service. Goods were received really quickly.”

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Posted 5 years ago

“Initially the service was terrible, I tried calling 3 times after I'd placed an order to change the size of fabric. I emailed a couple of times and got no response, I even sent a message on Instagram, then finally, when it was too late, someone called me back 24 hours later to let me know it was too late. They need someone to answer calls as it's very important people can speak to someone in a hurry. The items I ordered were delivered very quickly and I was happy with the fabrics. They just need to work on the customer service side.”

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Posted 5 years ago

“Another great shop at Jane Clayton! This time kitchen wallpaper and fabric to make some new blinds for the living room. Excellent prices but also super fast free delivery, even when one of the wallpapers came from Sweden! I had a query on what paste to use for the Swedish paper and my phone call was answered promptly and the super friendly, helpful member of staff was able to give the information I needed straight away - Thank you. Highly recommended.”

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Posted 5 years ago

“Ordered curtain fabric. Expected in this present climate a delivery delay. Couldn’t believe how quickly it arrived, within two days. Excellent service.”

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Posted 5 years ago

“There was a delay from the supplier but jane Clayton kept me informed, and once the fabric, which is excellent, was available it was delivered quickly and really well packed so that it was uncreased and easy to work with straight away.”

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Posted 5 years ago

“Great price, great service!”

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Posted 5 years ago

“Alles bestens, traumhafter Stoff, gute Preise. Service, Lieferung, Verpackung tipptop”

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Posted 6 years ago

“Fabric arrived very quickly”

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Posted 6 years ago

“Good value and fast delivery”

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Posted 6 years ago

“Brilliant service”

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Posted 6 years ago

“Excellent service. My fabric arrived within three days. 20% discount and less p&p than the main design house charged. Can’t recommend highly enough.”

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Posted 6 years ago

“Great service and quick delivery would definitely use company again, thankyou”

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Posted 6 years ago

“stunning collection of wallpapers, from designer to standard and everything in between.”

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Posted 6 years ago

“Fast efficient service even during lockdown, and when I had to amend my order as one of the many fabrics I had ordered was unavailable at that time the change was made very quickly although I had been offered an immediate refund. Prices were very good and all fabrics were of excellent quality. Look forward to using this company again.”

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Posted 6 years ago

“I have ordered many times from this company and the service is excellent. I would normally give 5 stars but this delivery the roll of paper got a little squashed and therefore does not roll out smoothly over the pasting table. The paper is still good to use though a little annoying.”

Jane Clayton 4 star review on 10th November 2020

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Posted 6 years ago

Jane Clayton is rated 4.8 based on 11,247 reviews