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Jane Clayton Reviews

4.8 Rating 11,258 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 11,258 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jacqueline E
Verified Buyer
“Got my material from a great website very quickly.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good communication ..lovely wallpaper and arrived quickly”
Helpful Report
Posted 6 years ago
Douglas M
Verified Buyer
“Placed an order on line and found it very easy to follow. Also spoke to a lady on the telephone who was very helpful and two days later the wallpaper ordered arrived. No complaints whatsoever!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service with both my request for samples of wallpaper and the actual order. Thank you!”
Helpful Report
Posted 6 years ago
David P
Verified Buyer
“Good price, quickly delivered. Can’t ask for more than that”
Helpful Report
Posted 6 years ago
Lynn C
Verified Buyer
“I bought William Morris wallpaper, love it. Great sample service. Quick delivery. Good prices.”
Helpful Report
Posted 6 years ago
Claire S
Verified Buyer
“Excellent fast and efficient service.”
Helpful Report
Posted 6 years ago
Jacqui E
Verified Buyer
“Brilliant, efficient service. Arrived in great condition. Thank you”
Helpful Report
Posted 6 years ago
Susan L
Verified Buyer
“Great service both with sending samples and my order”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ordered my wallpaper almost two weeks ago and it still hasn’t arrived. Workmen have had to be cancelled and I have been left out of pocket. The delivery company is unable to provide a delivery date and I believe the shipment is lost. I have contacted the team at Jane Clayton for a refund and they have not replied to my emails in three days. Frustrating customer service experience. Won’t be ordering from this website again.”
Helpful Report
Posted 6 years ago
Christina F
Verified Buyer
“Very professional”
Helpful Report
Posted 6 years ago
Sarah P
Verified Buyer
“Very easy to amend an order arrived quickly and correct”
Helpful Report
Posted 6 years ago
Ronald C
Verified Buyer
“+very helpful and professional staff. sensible pricing compared to others for the same product. would definitely use them again.”
Helpful Report
Posted 6 years ago
Valerie D
Verified Buyer
“I telephoned Jane Clayton because I could not find a particular Sanderson wallpaper online, which was out of stock at Sanderson, and not due to be reprinted until December. They were most helpful, suggesting that the only way I might find it was if a local store had some in stock. I checked locally without success so I went back to Jane Clayton and found a few alternatives on their website. Samples came within a few days, and before ordering my alternative choice, I phoned them to make sure this one was in stock. It was, and arrived within a couple of days. The paper is lovely, and excellent quality, and there was 20% off! Excellent service for which I am most grateful.”
Helpful Report
Posted 6 years ago
Christine F
Verified Buyer
“The service I received was amazing and the delivery was speedy and the wallpaper was wrapped extremely well. I will certainly return to purchase in the future and I would have no hesitation to recommend the company to my friends and family.”
Helpful Report
Posted 6 years ago
Catrin S
Verified Buyer
“Good choice. Easy to order. Sample service very helpful.”
Helpful Report
Posted 6 years ago
Barbara K
Verified Buyer
“Great comms very happy”
Helpful Report
Posted 6 years ago
Ruth M
Verified Buyer
“Great service. Product was cheaper than most other stockists. Delivered in a timely manner with good communication 👌🏻”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Efficient, helpful and would definitely use them again. Highly recommended!”
Helpful Report
Posted 6 years ago
Graciana L
Verified Buyer
“Amazing company”
Helpful Report
Posted 6 years ago
Jane Clayton is rated 4.8 based on 11,258 reviews
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