Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,131 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 22nd July 2025

444

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service.”

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Posted 11 months ago

“I highly recommend Jayne Clayton & Co for their high quality of service. The staff are very helpful and pleasant to do business with.”

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Posted 11 months ago

“Great service in samples and a huge range. Happy to discover all the other services offered on the site - cushion making etc. it would be great to have a ‘goes with..’ function for fabrics to be able to find complementary fabrics across suppliers.”

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Posted 11 months ago

“I had a lovely experience of Jane Clayton & Co. I rang up with a question about the wallpaper order I was about to place. The order was dispatched quickly and the return and refund of two unneeded rolls of paper was quick and easy. I'd highly recommend the company.”

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Posted 11 months ago

“Wallpaper arrived quickly, looks nice. Still to be hung. Good price.”

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Posted 11 months ago

“Purchase, transaction and product were fab. Delivery UPS were disapointing, should of arrived on a friday, turned up the following Tuesday”

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Posted 11 months ago

“Great company lovely wallpaper”

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Posted 11 months ago

“First class service, prompt delivery”

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Posted 11 months ago

“My samples arrived beautifully packaged and quickly.”

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Posted 11 months ago

“I can't comment on the fabric itself as I had it shipped straight to our curtain maker to make it up into curtains and blinds for us. However, I was impressed how quickly the package was despatched and delivered. We felt that the company cared. We also bought some curtain fabric from another company and we are still waiting for delivery a week later. We know which one we will be going back to in the future!”

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Posted 11 months ago

“Excellent Service , My wall paper came very Quickly 2 days”

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Posted 1 year ago

“Lovely experience”

Jane Clayton 5 star review on 22nd July 2024

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Posted 1 year ago

“Easy order process. Quick delivery. Well packaged. I’ll be ordering from here again and have recommended to friends.”

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Posted 1 year ago

“Excellent service. P&P was £6.95 but my sample arrived the very next day.”

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Posted 1 year ago

“Very Happy would recommend.”

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Posted 1 year ago

“Very prompt service”

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Posted 1 year ago

“Very fast delivery! Haven’t put the wallpaper up yet so unable to leave a review on that yet.”

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Posted 1 year ago

“Excellent service, fast shipping well packaged”

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Posted 1 year ago

“Great service. The fabric I ordered was delivered quickly by UPS. I have given it to my upholster so haven't seen it made up yet.”

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Posted 1 year ago

“Wonderful service as always. Lots of choices. Superb fabrics. Thoroughly recommend.”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 10,131 reviews