Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,131 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 22nd July 2025

444

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Quick efficient delivery. Ordering instructions clear.”

Helpful Report

Posted 11 months ago

“This is the third order we have placed with JC. This time, we ordered a set of 5 roman blinds in a chintz type material. After placing the order we were advised that the delivery of the material from the supplier had been delayed and were given the option to cancel or wait a little longer for our delivery. We opted to wait and the order was delivered within the stated revised timescale. The quality of the finish of each blind was extremely high and the makers had gone to the trouble of ensuring that the top of each blind started at the exact same point of the pattern on all 5 blinds. One of the blinds was very wide and required two pieces of material to be joined together - it had been done so well it took us a while to find the join. Extremely satisfied with both the products and the service.”

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Posted 11 months ago

“Excellent friendly service . All on time”

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Posted 11 months ago

“Good. Immunisation and order was delivered promptly.”

Jane Clayton 5 star review on 6th August 2024

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Posted 11 months ago

“I have bought from Jane Clayton many times before and never been disappointed and this time was no exception. I only bought a short length because I intend to revamp an old toy chest of mine with a padded top. The colours in the fabric match my room's soft furnishings perfectly and were not distorted by the image on the website. The quality of fabric is very good too.”

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Posted 11 months ago

“Beautiful sample of fabric”

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Posted 11 months ago

“I selected 5 curtain fabric samples which arrived promptly and were very nicely packaged. Getting the samples has enabled me to make a decision on which fabric I will be getting. So useful to be able to have the samples, as the one I was almost 99% sure was for me is now not,as I much preferred one of the others.”

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Posted 11 months ago

“Excellent service - product well wrapped and promptly delivered”

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Posted 11 months ago

“Very helpful and great service”

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Posted 11 months ago

“I ordered stunning wallpaper. The wallpaper is the best I have ever worked with (and I work a lot with all kind of wallpaper). The delivery was very fast although I live very remote in Scotland. Absolutely 5 stars ! Thank you.”

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Posted 11 months ago

“Great speedy service & no delivery charge, which is unheard of to jersey!”

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Posted 11 months ago

“Beautiful fabric at a good price. Good brands too. Delivered in a few days.”

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Posted 11 months ago

“I am delighted with the wallpaper that I bought from Jane Clayton, it was lovely to have so much choice. the samples I orderd were a good size and very useful to pin on the wall to get a feel for them in the room that would be decorated. Wallpaper chosen, orderd and deliverd within three days. At a good price for a quality product. Very happy.”

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Posted 11 months ago

“Really happy with my samples - can't wait to use some of them in our home!”

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Posted 11 months ago

“Jane Clayton is my favourite interior company because thet always dispatch things so quickly, you don't have to wait for ages; I always prefer to buy from them...”

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Posted 11 months ago

“Ordered 5 samples which arrived the very next day Super service”

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Posted 11 months ago

“Prompt delivery of curtain samples.”

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Posted 11 months ago

“Delighted with Jane Clayton's online ordering, service on the phone and the beautifully made pair of curtains. Thank you!”

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Posted 11 months ago

“Beautiful quality paper. Spoiled for choice in design from Embleton Bay…just beautiful.”

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Posted 11 months ago

“Fabulous selection in the greatest quality. Delivery to the EU smooth and fast.”

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Posted 11 months ago

Jane Clayton is rated 4.8 based on 10,131 reviews