Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,006 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,006 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made to measure curtains beautifully hand made, took a bit longer than 8/10 weeks but worth the wait, good price for the quality of workmanship and great choice of fabrics, very pleased.”

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Posted 4 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains! We look forward to hearing from you again soon.

Posted 4 years ago

“Delivery was late - I had to chase - and came folded rather than on a roll so will needs lots of ironing. I would not buy direct again.”

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Posted 4 years ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 4 years ago

“There was a manufacturing delay and Customer Services kept in touch with updates throughout the process”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Every order that I place is delivered promptly and in perfect condition”

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Posted 4 years ago

Thank you for your review Lynn! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Very easy to order, value for money and fabric delivered the next day. Will definitely use again.”

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Posted 4 years ago

Thank you for your review Julie! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“The material i initially ordered was not available- and they were incredibly helpful and full of advice in terms of picking a replacement. The whole service was fantastic and the cushions turned out beautifully. Would highly recommend”

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Posted 4 years ago

Thank you for your kind review Cara! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Brilliant service , fast delivery , professional team and issues solved immediately. Won’t go anywhere else now I have found Jane Clayton . Thank you”

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Posted 4 years ago

Thank you for your review Maria! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“It's the first time I have ordered wallpaper online & I was so impressed with the speedy service of samples then I ordered the wallpaper. First class service 100% recommend to anyone who is thinking about ordering.”

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Posted 4 years ago

Thank you for your kind review Norma! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“I am delighted with the wallpaper I ordered and it’s so beautiful on my hall wall. Price per roll quite competitive for its quality . Customer service was fantastic. Once ordered delivery was within 24 hours. I will certainly use this company in the future and also very happy to recommend to others.”

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Posted 4 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Excellent product . Great after sales service with returning unused roll”

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Posted 4 years ago

Thank you for your review Diane! We appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Excellent Customer Service...”

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Posted 4 years ago

Thank you for your review Barbara! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“I bought the Amazilia Harlequin in gooseberry. Very speedy delivery and had some money off in the sale so I was happy from the start. It's paste the wall wallpaper so my decorator was happy too and it was good to hang and pattern match. It looks fantastic!! I'd bought one roll too many and have just rung to arrange return. The lady I spoke to was extremely helpful and lovely. The return was straight forward. Never used this company before but will happily recommend.”

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Posted 4 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“I was very impressed with speed of service! Would definitely use again, also very good price for fabric!”

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Posted 4 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Tanya!

Posted 4 years ago

“First time we have ordered from this company. The process is quick the website very easy to navigate, and the goods arrived on time.”

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Posted 4 years ago

Thank you for your review Julie! We appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“The order process was easy, communication excellent and delivery very speedy. Really good service. Liz”

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Posted 4 years ago

Thank you for your review Elizabeth! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Excellent help in suggesting an alternative to the fabric I wanted, which unfortunately was out of stock. Thanks Great service!”

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Posted 4 years ago

Thank you for your review Linsey! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Everything was perfect!! Great Shop!!”

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Posted 4 years ago

Thank you for your lovely review Monika!

Posted 4 years ago

“Lovely wallpaper very quick delivery”

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Posted 4 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review!

Posted 4 years ago

“Very quick and efficient delivery for both swathes and fabric. Excellent selection of fabrics and competitive prices. Would definitely recommend.”

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Posted 4 years ago

Thank you for your kind review Stacey! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Very efficient and courteous service nad swift delivery. Delighted with quality of the wallpaper.”

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Posted 4 years ago

Thank you for your review! We appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 11,006 reviews