Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,006 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,006 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 rolls of wallpaper, one was defective but promptly substituted. Delivery of the second roll was fast enough but no other gestures of apology for the inconvenience. I wasn’t expecting anything in particular, but even if it was a 5£ voucher which wouldn’t be enough to buy anything at all, but would have been nice as an apology for the inconvenience caused. It’s not obviously a very serious or angry complaint, just a suggestion for costumer care :)”

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Posted 4 years ago

“Really lovely wallpaper, easy to order and arrived quickly.”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Love this material thanks!”

Jane Clayton 5 star review on 7th July 2022

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Posted 4 years ago

Thank you for your review Sara! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“After taking months to make up my mind as to which William Morris style wallpaper to use , I am very pleased I chose this Ben Pentreath colourful design .”

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Posted 4 years ago

Thank you for your review! We appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Fabulous company”

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Posted 4 years ago

“Excellent service and super quick free delivery.”

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Posted 4 years ago

Thank you for your review Andrew! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“I have been buying fabric from Jane Clayton for over 3 years now and what a wonderful genuine company to deal with. All the goods I have bought have been of excellent quality and at an excellent price. They have an incredible selection of fabrics etc. Their Customer Service is second to none; and they are a credit to the company and to be proud of. I have always been treat with courtesy, given correct and good advice and any help I have needed has never been too much trouble for them and they have been extremely helpful. They truly are the best! 5 Stars most definitely!”

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Posted 4 years ago

“Super pleased with my Sandersons wallpaper. Just my style...and plenty of choice. The 20% discount was the icing on the cake. Free samples on offer too. Seriously impressed with ease of ordering also felt confident customer service support would be efficient and effective. Very nice feel to the whole process.”

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Posted 4 years ago

Thank you for your review Anne! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“My wallpaper arrived very fast and well wrapped. Highly recommended”

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Posted 4 years ago

Thank you for your kind review Michele! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Always had fantastic service and speedy delivery”

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Posted 4 years ago

Thank you for your review Rachel! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Spoke to customer service initially - very helpful and nothing too much trouble - Ordered on web site at a good price - Wallpaper delivered in less than 24 hrs - packaged well to protect product Will definitely order again”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer a speedy service. We look forward to hearing from you again soon.

Posted 4 years ago

“Order and samples sent quickly”

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Posted 4 years ago

Many thanks for your kind review Kevin!

Posted 4 years ago

“Easy ordering, fast delivery and lovely product, no complaints”

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Posted 4 years ago

It is great to hear that you are happy with your order Christine. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 4 years ago

“Beautiful curtain, good, polite initial service but had to wait a very long time for manufacture without any information after payment, had to chase the service dept for an update. I went to Jane Clayton for exceptional service in difficult times.. left a bit lacking.”

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Posted 4 years ago

“Excellent prompt service with really good availability of staff to respond via a telephone call and to sort out any queries.”

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Posted 4 years ago

Thank you for your review Janet! We appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“My wallpaper arrived in less time than the suggested lead time and is absolutely beautiful. Can't wait to see it up on the wall.”

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Posted 4 years ago

Thank you for your review Katie! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“I love this curtain track, so easy to install.”

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Posted 4 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Good website and from order to delivery in 24 hours”

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Posted 4 years ago

Thank you for your lovely review Elaine!

Posted 4 years ago

“Amazing wallpaper quality and arrived within 3 working days! Very happy ☺️”

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Posted 4 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 4 years ago

“Made to measure curtains we ordered were beautifully made. The long wait due to fabric delays was totally worth it.”

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Posted 4 years ago

Thank you for your lovely review Nancy! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 11,006 reviews