Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,223 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much for your excellent service. The wallpaper was lovely and the refund for the surplus roll was prompt. I would recommend the site. Mrs. P. Bloor”

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Posted 3 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Good products and competitive pricing. We have had a few delivery issues though and it was not clear over the Christmas period re opening hours.”

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Posted 3 years ago

“Tried to call several times to speak to customer service to place order by telephone kept waiting but no response.Left message requesting call back but no response.”

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Posted 3 years ago

“Lovely curtains, beautifully made and finished. Very pleased with them. The site could highlight the hand sewn hems and linings .”

Jane Clayton 5 star review on 13th February 2023

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Posted 3 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Arrived promptly. Exactly as described.”

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Posted 3 years ago

Many thanks for your kind review!

Posted 3 years ago

“Very happy with my choice,Harlequin Makalu Moonlight wallpaper. Very good quality and easy to paper...”

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Posted 3 years ago

“Lovely print, just what I was looking for. Sent quickly.”

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Posted 3 years ago

“Lovely wallpaper and reasonably cheap ( compared to many). Impressed.”

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Posted 3 years ago

“Speedy delivery and well packaged, however, don't trust the online wallpaper calculator, it is far from accurate, I overestimated the size of my wall, it said I needed 2 rolls, and I was short of a small section, so just be aware of this”

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Posted 3 years ago

“Lovely wallpaper for our baby’s nursery.”

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Posted 3 years ago

Many thanks for your kind review Charlotte!

Posted 3 years ago

“I was struggling to lay through the website and the webchat were so very helpful. They helped me place my order. Sent a link for payment and I had my beautiful wallpaper within days. Such helpful and efficient service. I’d most certainly recommend this site with confidence. They made the whole experience stress free.”

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Posted 3 years ago

“I ordered a metre of material to cover 2 dining chairs. The quality and design are superb. The material arrived within a week of my ordering on line. I would highly recommend Jane Clayton. I will beusing them again.”

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Posted 3 years ago

“Huge range of home furnishings to choose from. Excellent support regarding product queries. Delivery of purchases extremely prompt.”

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Posted 3 years ago

“Fantastic company. Delivery so quick, next day or 2 days. And very helpful on phone and via email even when very busy. Ordered Scroll Wallpaper by Morris & Co in light brick/buff as had this in a different colour in previous house. So delighted. Have papered whole room and really happy with result as we do love wallpaper.”

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Posted 3 years ago

“Ordered 2 items but they didn't arrive so rang. Melanie got in touch with the supplier & delivery company couldn't trace parcel. She sent her items again the same day & they arrived the next day.”

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Posted 3 years ago

“Great company, always happy to help out no matter the size of the order. Genuinely interested in a customer’s projects!”

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Posted 3 years ago

“Excellent service, great to be able to simply and easily order bespoke cushions from such a huge range of fabrics, and they turn up in the post a short while later.”

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Posted 3 years ago

“First class, responsive and professional”

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Posted 3 years ago

“The company kept us fully informed of our delivery dates and it arrived in excellent condition. Very pleased.”

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Posted 3 years ago

“Appalling customer service. It has taken weeks to address a small issue - and it’s still not even sorted yet. Everyone we have spoken to has been incredibly unhelpful and evasive. Our blinds (that aren’t broken) are lovely, but I really wish we had gone somewhere else with how much stress and frustration this has caused.”

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Posted 3 years ago

Jane Clayton is rated 4.8 based on 11,223 reviews