Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,284 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th September 2025

445

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and quick”

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Posted 3 months ago

“Item was out of stock when ordered but I was updated in a timely way regarding the order.”

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Posted 3 months ago

“Excellent service. Fantastic range of walllapers. I ordered 11 samples, first 5 were free, they all came with the in 2 days in a lovely presentation pack.”

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Posted 3 months ago

“Amazing quality of wallpaper and lovely designs. Vivid colours and patterns”

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Posted 3 months ago

“I ordered blackout lining which arrived promptly and is good quality, no problems”

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Posted 4 months ago

“Excellent service from choice, to ordering to delivery. I was kept up to date with order status .The first company I have used recently when next day delivery actually meant it.I was very impressed. The wallpaper is now up and looks amazing ! I will definitely being using Jane Clayton again.”

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Posted 4 months ago

“Dealt with a couple of the team in placing an order complicated by supply problems (not of JC&Co's making). Both were supremely helpful and efficient. Thank you.”

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Posted 4 months ago

“Lovely quality fabric. Thank you”

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Posted 4 months ago

“Good service”

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Posted 4 months ago

“Arrived on time - all good!!!!”

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Posted 4 months ago

“Got straight back to, regarding an enquiry, happy with the service, will be putting an order in soon for some fabric.”

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Posted 4 months ago

“Great customer service, sample order arrived quickly.”

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Posted 4 months ago

“EXCELLENT PROMPT SERVICE”

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Posted 4 months ago

“Aimee at Jane Clayton was very helpful & my fabric arrived very quickly”

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Posted 4 months ago

“Fantastic products and fantastic service. I highly recommend.”

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Posted 4 months ago

“Although there were some delivery delays by UPS, my order arrived in perfect condition in Norway. The fabric is beautiful quality, easy to work with and beautiful on my sofa.”

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Posted 4 months ago

“Good prices, fast despatch and the customer service team were responsive and fantastic at placing a second order for wallpaper and arranging it from the same batch number. Very impressed with the service.”

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Posted 4 months ago

“Great service love the wallpaper”

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Posted 4 months ago

“Great service wallpaper was well packaged and looks fabulous thank you”

Jane Clayton 5 star review on 15th May 2025

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Posted 4 months ago

“Love the porduct offering and great service. I ordered samples and they delivered in about 3-4 business days.”

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Posted 4 months ago

Jane Clayton is rated 4.8 based on 10,284 reviews