Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,112 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 11th June 2025

442

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and delivery as usual. The fabrics are stunning and the Tulpen velour is easily my favourire. However, my the dining chairs that I am covering would not do justice to this lovely fabric. Now if I can find some Ercol frames online somewhere, that is the fabric I will come back to. Thanks JC&Co.”

Helpful Report

Posted 5 months ago

“I recently purchased Sanderson Harlequin Wallpaper through the company as it was very good value with a quick delivery. Unfortunately on delivery the box had been damaged and two rolls were missing. I contacted Jane Clayton and the matter was dealt with very efficiently and the missing rolls were delivered a few days later. I would definitely use the company again.”

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Posted 5 months ago

“Great website, I spoke to customer service and they were excellent. My made to measure blinds arrived in good time and excellent quality.”

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Posted 5 months ago

“arrived promptly well packaged , nice product with good discount hence why I used this company”

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Posted 5 months ago

“Excellent prompt service and delivery”

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Posted 5 months ago

“Excellent service.”

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Posted 5 months ago

“Absolutely beautiful curtains. I was nervous as we ordered from Switzerland just sending measurements and pictures and took the material just from the website but the quality , the pleating ans the lining and the fit were immpecable !!! Would 100000 percent buy again !!!”

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Posted 5 months ago

“On time, fantastic. Very easy ordering. Will come back. Thank you.”

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Posted 5 months ago

“Very quick delivery and good sale on wallpaper. Will shop again.”

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Posted 5 months ago

“Lovely samples, quick delivery.”

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Posted 5 months ago

“Beautiful fabric, perfect for my new curtains. The price was competitive and the material was lovely quality.”

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Posted 5 months ago

“Thank you so much for the wonderful Service I received from Jane Clayton. A wonderful selection of Fabrics was available and purchased easily. The Fabric I ordered was sent directly to a manufacturer to make a chair. Courier problems meant my parcel went astray. I got in touch with Jane Clayton a wonderful lady called Emily, who was so very helpful and polite and the problem was sorted immediately, Customer Service like that is rare, I was impressed and would not hesitate to to recommend.”

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Posted 5 months ago

“Easy website, easy to order. Next day delivery. Perfect.”

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Posted 5 months ago

“I cannot praise this company enough. The quality of curtain fabric I have purchased in the past two weeks, together with wallpaper I purchased two months ago, is excellent. I would also add that their service is excellent once you have made your purchase - you are advised your order has been received and is in progress and once posted you are advised of this together with an expected arrival date. All done within days. The only negative would be that this company used UPS couriers to deliver all my purchases who, unfortunately, I could not give a positive feedback to. I will definitely use Scion Living (Jill Clayton & Co again - giving them 10 out of 10 for how they run their business.”

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Posted 5 months ago

“Excellent service and brilliant value for money. Staff are wonderful, amicable and very considerate, nothing is too much trouble. Overall an excpectional experience.”

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Posted 5 months ago

“The wallpaper came like within a day of ordering. Unbelievable, and utterly beautiful wallpaper too.”

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Posted 5 months ago

“I was delighted with the service I received. The sample of fabric arrived very quickly as did the complete order. It was exactly what I needed and the whole transaction was stress free. Thanks.”

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Posted 5 months ago

“Beautiful well made cushions”

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Posted 5 months ago

“Prompt delivery and good communication”

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Posted 5 months ago

“Gorgeous wallpaper. Absolutely love the design for our nursery.”

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Posted 5 months ago

Jane Clayton is rated 4.8 based on 10,112 reviews