Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,120 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 11th June 2025

442

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service perfect”

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Posted 7 months ago

“Loved my Kit Kemp samples and very much hope to use them when we move! Looking forward to ordering in the new year!”

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Posted 7 months ago

“Beautiful wallpaper, with a wonderful forest motif. My daughter's corner is now beautiful and I can't stop looking at it. The most beautiful wallpaper I have ever bought. Definitely worth the price.”

Jane Clayton 5 star review on 22nd November 2024

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Posted 7 months ago

“Simply beautiful wall coverings and outstanding customer service big shout out for Jess who was uber efficient in dealing with enquiries”

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Posted 7 months ago

“My Colefax and Fowler cushions are beautiful (which solves two future decorating decisions). Really happy with the quality. DHL were annoying, but a single email to Jane Clayton & Company and my delivery was sorted and very straightforward. Very impressed.”

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Posted 7 months ago

“Great customer service. My order arrived promptly, was securely packaged and well presented.”

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Posted 7 months ago

“It was great.”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Always lovely to browse and shop at Jane Clayton.”

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Posted 7 months ago

“We love our new curtains and blind. They fit perfectly.”

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Posted 8 months ago

“We ordered a pair of bespoke curtains to our own measurements after very usefully phoning customer services about a couple of heading/pinch pleat queues. Excellent information given. Curtains arrived before expected time and are exactly what we wanted”

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Posted 8 months ago

“It was easy to order on line with good photos of the wallpapers. It arrived quickly and matched the description. Very pleased with the service.”

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Posted 8 months ago

“Excellent”

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Posted 8 months ago

“Quality wallpaper and a very good Customer service. Simple to understand the website. Easy to order. Very quick delivery and very well packaged. Thank you.”

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Posted 8 months ago

“Light, vibrant fabric. Prob not suitable for heavy use upholstery, but great for occasional use and soft furnishings.”

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Posted 8 months ago

“Great selection, super service, fast delivery. When I'm looking for a fabric, I always look at Jane Clayton first!”

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Posted 8 months ago

“some lovely fabrics. I used the sample service, which was slick and efficient. I'll be buying my fabric soon”

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Posted 8 months ago

“Great product & service”

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Posted 8 months ago

“Excellent service with quick delivery. Really pleased with the wallpaper and overall look.”

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Posted 8 months ago

“I ordered the material on the weekend and it was immediately despatched, arriving within 2 days. The material is a lovely quality and I am currently making curtains. Excellent service and very happy with the quality of the product and speed of service. Thank you”

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Posted 8 months ago

Jane Clayton is rated 4.8 based on 10,120 reviews