Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,121 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,121 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 11th June 2025

442

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery. Well packed. Good variety of fabrics”

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Posted 8 months ago

“Very good customer service. Polite and helpful staff. The fabric I ordered arrived promptly and well packaged. I shall definitely order again from Jane Clayton for any future projects.”

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Posted 8 months ago

“Great service and prompt delivery”

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Posted 8 months ago

“Sample arrived promptly and my order too! Excellent service, thank you!”

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Posted 8 months ago

“Excellent service through out.”

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Posted 8 months ago

“Perfect! Came in less than 24hours,thank you.”

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Posted 8 months ago

“Easy online ordering. Prompt delivery. Not used yet as being collected by our upholsterer shortly.”

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Posted 8 months ago

“Prompt service thank you. Look forward to further dealing with you”

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Posted 8 months ago

“Great service, quality products.”

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Posted 8 months ago

“Wonderfully professional company to deal with. The team at Jane Clayton went out of their way to help me piece-match fabric on a previous order from John Lewis, which they did with ease. Nothing was too much trouble for the team. Highly sophisticated business. Highly recommended to anyone in need of a professional interior design specialist or contractor.”

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Posted 8 months ago

“I recently ordered wallpaper and was very happy with the help given over the phone regarding delivery dates. I received regular updates of the delivery. I was very happy with the sevice provided. Thank you. .”

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Posted 8 months ago

“Although my order was late in arriving , I was kept informed of timescale and expected arrival”

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Posted 8 months ago

“Excellent service, prompt delivery. Disappointed to see that you had a sale just a few days after placing my order which could have saved me a rolls worth of paper.”

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Posted 8 months ago

“Rang and spoke to a lovely girl who was very helpful. Would certainly use again.”

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Posted 8 months ago

“Excellent communication and support.”

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Posted 8 months ago

“Great product delivered very quickly 😀”

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Posted 8 months ago

“Great individual items. Seamless sale online, delivery etc”

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Posted 8 months ago

“Ordered a sample and then ultimately rolls of Morris's wallpaper. Good price good service and delivery.”

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Posted 8 months ago

“Easy ordering and quick dispatch of samples.”

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Posted 8 months ago

“Great Web site, easy to navigate, easy to order and super fast delivery topped off with an unbeatable price, what's not to like!”

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Posted 8 months ago

Jane Clayton is rated 4.8 based on 10,121 reviews