Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,120 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 11th June 2025

442

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the speed with which the sample fabrics came and also the size of them so for getting a better idea of the patterns. Decided on one Clarke and Clarke option. From placing the order to delivery was super quick. Great website, superb choice and excellent customer service, thank you.”

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Posted 7 months ago

“Super delivery, great website, lovely wallpaper.”

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Posted 7 months ago

“Everything perfect and very kind and responsive customer service”

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Posted 7 months ago

“All went as planned. Fabric arrived promptly and was well wrapped.”

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Posted 7 months ago

“Excellent”

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Posted 7 months ago

“Excellent service and great quality produce ❤️❤️”

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Posted 7 months ago

“Ordered some swatches. They arrived quickly. Lovely fabric. Great colour choices. Going to order for my curtains.”

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Posted 7 months ago

“Great customer services and lovely wallpaper, very happy with our purchase.”

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Posted 7 months ago

“Beautiful wallpaper, arrived promptly no issues, will shop there again!”

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Posted 7 months ago

“You were incredibly efficient - ordering was easy and material arrived next day - brilliant service Tessa”

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Posted 7 months ago

“samples arrived promptly as ordered”

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Posted 7 months ago

“I always buy my wallpaper from Jane Clayton. Have done for a number of years. Every style and price range to choose from. Arrives within a couple of days. Lovely company, lovely wallpaper. Highly recommend.”

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Posted 7 months ago

“Material looks good and arrived when they said it would. All good!”

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Posted 7 months ago

“Absolutely fantastic service.Rang company with a question which was answered immediately, ordered online, fabric arrived well packed the following day !”

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Posted 7 months ago

“Loads of choice of fabrics and very efficient despatch. And when APC delivered to the wrong address I received excellent customer service from the Jane Clayton staff (though not from APC).”

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Posted 7 months ago

“Very good and prompt delivery”

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Posted 7 months ago

“Quick service, beautiful wallpaper.”

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Posted 7 months ago

“Fabulous customer service 👍🏼😁”

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Posted 7 months ago

“Great choice of wallpaper. Always sends out samples if you request”

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Posted 7 months ago

“I ordered 8 fabric samples, 5 of which were free. They arrived quckly and were a good size, about 10 inches quare, large enough to give a good impression of the pattern scale.”

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Posted 7 months ago

Jane Clayton is rated 4.8 based on 10,120 reviews