Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,284 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 21st August 2025

444

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, reliable and effective delivery.”

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Posted 5 years ago

“Prompt delivery, fabric as described.”

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Posted 5 years ago

“Replied to my questions with great precision and honesty and made the purchasing of items easy and hassle free. Delivered on time and excellent quality. Would definitely use again.”

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Posted 5 years ago

“Very Efficient”

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Posted 5 years ago

“The wallpaper was delivered very quickly and efficiently but I also ordered a fabric sample which I paid for but still haven’t received”

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Posted 5 years ago

“Good range, clear web site, no problems”

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Posted 5 years ago

“Helpful staff when it became apparent that the material I wanted would not be available for a while. I am very pleased with my lovely Harlequin Entity material, now all I have to do is make up my curtains. Thank you.”

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Posted 5 years ago

“Some confusion over the ordering of the fabric I had paid for but the problem was very well handled and resolved and I would recommend the company”

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Posted 5 years ago

Thank you for your kind review, Carolyn! We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“Very quick service and delighted with product and price”

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Posted 5 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 5 years ago

“Very pleased with web site, ordering, prompt delivery and packaging of items.”

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Posted 5 years ago

Many thanks for your kind review!

Posted 5 years ago

“Curtains arrived after 5.5 weeks rather than the advertised 3-4 weeks. They were, however, worth the wait: the quality of workmanship is fantastic.”

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Posted 5 years ago

Thank you for your kind review! We are so pleased to hear that you are happy with your made to measure product. We look forward to hear from you again soon.

Posted 5 years ago

“Very good quality paper. Closer to white than expected but looks fresh and clean.”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“I ordered three rolls of my chosen paper along with a sample sheet of the same paper. The reason for this was so that I could take the sample sheet along to the paint shop to help chose the correct paint colour. While the rolls of paper arrived really quickly, the sample sheet was, mysteriously, not in the box with them. Instead, it arrived separately around a week later, by which point it was of no use to me!”

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Posted 5 years ago

“Great customer service. Really good idea to be able to hold an additional roll of wallpaper back in case we needed it. I really like the pattern of the wallpaper I bought and it looks great but the guy who hung it said it easily split. Have never bought a Morris & Co paper before so not sure if this is usual.”

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Posted 5 years ago

Thank you for your review, Jill! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“excellent service, efficient and very quick”

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Posted 5 years ago

Thank you for your review, Angele! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“The sample of wallpaper I received was too small as it didn’t have all the colours and design on. Overall though pleased my wallpaper arrived, when predicted. It was well packaged.”

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Posted 5 years ago

“It arrived as ordered and I appreciated being able to send an email to a real person and receiving a timely polite reply. Very good. X”

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Posted 5 years ago

Thank you for your lovely review, Julie!

Posted 5 years ago

“Is the first time I need to wait the order 2 weeks , all the time the attention is good but the website is difficult find the fabric thanks Monica”

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Posted 5 years ago

“Customer service fab. Delivery horrendous. Left ££ worth of wallpaper on my doorstep twice!”

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Posted 5 years ago

“We are very pleased, the blinds fit perfectly. Thank you!”

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Posted 5 years ago

Thank you for your lovely review, Sara! We are so pleased to hear that you are happy with your made to measure blinds and we hope to hear from you again soon.

Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,284 reviews