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Jackson Woodturners Reviews

4.8 Rating 2,730 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,730 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Mark
Verified Buyer
“Great product swift delivery”
Helpful Report
Posted 2 years ago
Anthea
Verified Buyer
“Three stars indicates that although the bannister I purchased arrived very well wrapped in bubble wrap and thick polythene, there were several dents which obviously preceded packing. Therefore quality control in the handling of the goods prior to packing needs to be more rigorously implemented.”
Helpful Report
Posted 2 years ago
I am very sorry to hear this Anthea. We do have a 2 stage packing system which we record to allow us to check for any faults/errors etc. For future reference, we are happy to receive feedback as soon as you find any fault at which point we would be happy to investigate and rectify at the time. We thank you for your feedback.
Posted 2 years ago
Paul Ricketts
Verified Buyer
“Excellent service. Technical queries dealt with efficiently and knowledgeably. Highly recommended.”
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Posted 2 years ago
Nigel Jones
Verified Buyer
“Great service and great product 10 out of 10”
Helpful Report
Posted 2 years ago
Kenny
Verified Buyer
“I have placed a few orders with Jackson Woodturners now for my joinery business. The staff are very helpful and knowledgeable and my orders have always arrived on time and well packaged to protect the contents. They have the best prices that I have managed to find too”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“Great item goods as described arrived on the day promised”
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Posted 2 years ago
ADELE
Verified Buyer
“Great product, speedy delivery”
Jackson Woodturners 5 star review on 5th April 2023
Helpful Report
Posted 2 years ago
Shahzad Afzal
Verified Buyer
“Good prices. Fast delivery and Excellent customer service. Unfortunately spindle got scratches in transit. Parcel was completely smashed like someone put under the heavy stuff.”
Helpful Report
Posted 2 years ago
Hello and thank you for your feedback on the prices, delivery and service. I do, however apologise on behalf of the couriers that the spindle was scratched during transit. I will give feedback regarding this. Thank you once again and I hope we can help you again in the future.
Posted 2 years ago
Richard
Verified Buyer
“Good products and exvellenmt sejrvice”
Helpful Report
Posted 2 years ago
Mark
Verified Buyer
“I recently purchased 2x mop stick hand rails for a job they were cheaper than I could find locally even with delivery they came very well packaged and on time excellent service would definitely recommend and use again”
Helpful Report
Posted 2 years ago
Darren
Verified Buyer
“Ordered white primed stair parts great quality. Also oak handrail and caps, only let down by the joints in handrail.”
Helpful Report
Posted 2 years ago
Helen Davey
Verified Buyer
“Needed to build a Balustrade, ordered parts from Jacksons, and the parts arrived on the correct specified day (actually had to phone up and change the day, no problems). All parts great quality, and packaging was fantastic, several layers, hard and soft protection. This is really important as the hassle of sending anything back would be a real pain. This is the second time I have used Jacksons, last time 9 years ago, and I had the same experience then”
Helpful Report
Posted 2 years ago
Phillip
Verified Buyer
“The ordering and delivery was efficient. Products arrived well wrapped. The quality of the products were excellent.”
Helpful Report
Posted 2 years ago
Michael Hines
Verified Buyer
“excellent products and service, items arrived very quickly and jacksons kept me up to date with despatch times and delivery dates. highly recommended”
Helpful Report
Posted 2 years ago
Kevin Jones
Verified Buyer
“Items arrived on time and as ordered, well packed and no damage.”
Helpful Report
Posted 2 years ago
Brian Weller
Verified Buyer
“Great service once again and decent product at a good price.”
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Posted 2 years ago
Rita
Verified Buyer
“Stair rail arrived on time. Product as good as expected, exactly as shown on website. Took two to install, looks amazing! So pleased we chose Jacksons.”
Helpful Report
Posted 2 years ago
Veronica
Verified Buyer
“I was searching and searching trying to find handrails that were 54cm in diameter. I stumbled across Jackson Woodturners. Excellent experience from start to finish. Delivery was on the day I requested. Arrived in perfect condition. I stained them and they look fab.”
Jackson Woodturners 5 star review on 29th March 2023
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Posted 2 years ago
Nicholas
Verified Buyer
“Wrong product initially sent to me but matter was soon corrected. Staff extremely helpful.”
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Posted 2 years ago
John
Verified Buyer
“Great company for a DIY novice like me to deal with. Was given advice over the phone as to the most suitable products which I subsequently ordered online. Products turned up on the day expected and were exactly as expected.”
Helpful Report
Posted 2 years ago
Jackson Woodturners is rated 4.8 based on 2,730 reviews
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